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Michele Ross

Michele Ross - Member Profile

Milan, Italy

MA, SDA Bocconi
Bain & Co
Ralph Lauren

For over a decade, Michele has been finding the intersection of customer needs and companies’ unique value propositions to develop winning strategy.

She swiftly grasps even the most complex retail environments, but the real talent is her uncanny ability to identify and understand the consumer.

Now, after 25+ years of experience in a wide variety of commercial and consumer roles, product areas, geographies, and channels she is focused on just this through her firm, MLR Consumer&Commerce. Their mission is to support SMEs and startups with the same customer-centric approach to strategy and operations.

This ensures a holistic approach with right-sized solutions from a cluttered menu of possibilities including OmniChannel initiatives, digital transformation, big data usage, automation, artificial intelligence, and more.

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