Senior leader and former top-100 executive of a 10,000-plus person organization with over 20 years of experience in management consulting, corporate strategy & business development, business and digital transformation, and general (P&L) management, working for and serving 30+ Fortune and Global 500 companies and private-equity-backed portfolio companies in Financial Services, P&C Insurance, Information Technology, and Automotive. Experience leading various enterprise-wide initiatives focused on pricing optimization, sales(force) effectiveness, product innovation, operational improvement, organizational redesign, M&A due diligence and integration planning. Known as a thought leader and change agent with the ability to reshape operations and solve complex business problems. Passion and talent for effective communication, collaboration, and decision making
• Business Transformation: developed and executed a playbook to reduce a leading information service provider’s cost base by 15-20% using a number of “efficiency” levers: redesigning business processes, eliminating shadow functions, increasing spans of control, optimizing the global footprint, and centralizing procurement
• Process Redesign: redesigned the end-to-end process for a large bank producing $50M-$100M in profits. Recommendations included centralizing local activities, collocating key personnel, and using automation to accelerate key processes and improve the customer experience
• Customer Experience: redefined client’s business processes with a focus on customer touchpoints: credentialing, onboarding, marketing & sales, and customer support. Leveraged off-the-shelf capabilities to accelerate business processes and deliver an omni-channel experience
• M&A Due Diligence: evaluated five acquisition targets for private equity firms and public companies. Identified and captured $50+M in revenue from pricing actions and product portfolio reviews during post-merger integration. Led the divestiture of one company’s Healthcare business ($1.7+B transaction)
• Business Leadership: served as the head of TransUnion’s Auto Finance business. Grew the business 10+% per year over five years through a variety of growth levers: market- and value-based pricing strategies, cross-sell and up-sell opportunities, new products and services, and go-to-market plans for adjacent markets
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