Frank Ostroff is one of the world’s leading experts on organization change management, organization performance, and organization transformation, including AI transformation. He was McKinsey & Company’s most senior Expert on Organization and Transformation, selected to represent all of McKinsey’s Experts across North America to the McKinsey partnership, and advised Bain & Company on Automation & AI through 2026.
He originated the horizontal, cross-functional workflow organization and is the author of The Horizontal Organization (Oxford University Press), published in seven languages. His current work identifies a source of value in enterprise AI that most organizations miss entirely — it sits neither in the people nor in the AI, but in the exchange between them, and it compounds only when that connection is deliberately designed; he calls it Augmented Generative Capability.
His independent practice covers enterprise AI adoption and change management, operating model and organization design, and human-AI workflow design — the organization and change side of making AI deliver value, not the technical build.
Umbrex independent consultants are available where you need them – in all major markets and every global region.
