Mark Hess shares a company post design to improve profitability. With the economy slowing, many companies will shift their focus to improving their profitability. Is your management team prepared to take a fresh look at how to grow profit margins? In our work with mid-market companies over the last decade, we have helped uncover many […]

In this article, Natalie Ceeney explains why some business transformations fail. Anyone in business knows that ‘change’ is a fact of life. ‘Change management’ is taught on every leadership course, and we all know the essentials of good ‘change management’ (clear vision, over communicate, create a guiding coalition and more). But surely something is going […]

Anna Engstromer shares an article on service design with key points to help get it right. Just because it happens all the time, all over, strategy implementation isn’t easy. It may appear so judging from corporate communication, but it is a special type of team effort that needs energy and effort. The trick is to […]

In this interview, Nils Boeffel provides insights into the application of agile methods to cope with a high degree of complexity in companies and the market environment and to develop a sustainable transformation process. Tell us a few key facts about yourself and your professional focus? I’m Nils Boeffel, and I’ve been helping companies successfully […]

David Burnie shares an article that explains how contact center automation helps contact centers achieve their goals of improving the customer and employee experience, lowering costs, and optimizing top-line revenue growth. While live chat, email, and contact forms are increasingly popular for customer inquiries, the contact center is still a vital resource for companies. 76% […]

Ushma Pandya shares a short post that identifies a big problem from a small, but globally ubiquitous, item and what we can do about it.  Underwear is 6% of womenswear product sold in the US + UK.  (source:  EDITED Market Intelligence Platform).  That is a lot of product!   But what do you do once your […]

Belden Menkus shares a practical post that summarizes how to rebuild your business strategy process for a post-pandemic world. Covid-19 has caused broad acceleration of existing trends. So, what does this mean for strategy – particularly how organisations develop and implement them?   This is the second of three articles in which I explore the impact […]

Amanda Setili shares an experience and a reminder on the importance of preparing for unseen threats in business. We were kiteboarding last weekend off Sullivan’s Island, near Charleston. The wind was blowing hard, over 20 mph, and I was having a great time. Three hours into my session, I was jumping near a sandbar, because […]

Jessica Graf shares an article and report supported by the Bill & Melinda Gates Foundation on an initiative launched in Africa that was developed to improve the nutritional status of lower-income consumers by creating a new business model that would also be sustainable for the company. For several decades, pioneer companies, entrepreneurs and non-profit organizations […]

Paul Millerd shares an insightful perspective on how he makes sense of his path without the traditional measures of corporate success. I received the following question from a reader of my internet thoughts and thought it might be worth re-posting my answer here: Question: “I understand navigating our own path, but I think people need […]

Umbrex is pleased to welcome Sisi Liang.  Sisi is a Multidisciplinary Strategist, a former BCG Consultant and Equity Research Analyst with experience in Financial Institutions, and the Media, Retail and Energy sectors. She has also led Marketing & Branding Strategies in SaaS Ventures and Tech Startups, seamlessly merging technical expertise and creative storytelling. Sisi has […]

Zaheera Soomar shares a post that identifies the top factors she learned from her experience in research and while working on her Doctorate.  During my current Doctorate studies, I have been embarking on a number of different research topics and studies, and have taken some time out recently to reflect and document the learnings that […]