A static list in HubSpot is a fixed collection of contacts based on criteria you manually select. Unlike active lists, which automatically update based on set filters, a static list only changes when you deliberately add or remove contacts. Static lists are especially helpful for one-time events or specific groupings where you don’t need ongoing updates—such as “People Met at the XYZ Conference.” In this chapter, we’ll show you how to create a static list in HubSpot and use that example scenario to illustrate the process step by step.
1. Why Use a Static List?
- One-Time Grouping: Ideal for events, trade shows, or small prospecting batches where you want to group contacts but won’t need ongoing criteria-based updates.
- Manual Curation: You have complete control over which contacts are added or removed—useful if you want to personally verify each lead.
- Targeted Outreach: Easily send a marketing email, add to a workflow, or create tasks for a specific, unchanging group of contacts.
- Event Follow-Up: Perfect for following up after events like conferences, meetups, or webinars, where you’ll only gather new contacts once.
2. Example Use Case: People Met at the XYZ Conference
Let’s say you attend the “XYZ Conference” and collect a dozen business cards or contact details. You want to send everyone a personalized follow-up email thanking them for stopping by your booth or chatting with you. By creating a static list, you can easily segment these contacts for your post-conference outreach.
3. Steps to Create a Static List in HubSpot
Step 1: Navigate to Lists
- Log into your HubSpot account.
- From the main navigation bar, choose Contacts > Lists.
- You’ll arrive at the Lists dashboard, which displays all existing lists (both static and active).
Step 2: Create a New List
- Click the Create list button (usually at the top-right corner).
- A panel or pop-up will appear, asking you to choose between an Active list or a Static list.
- Select Static list.
Step 3: Name Your List
- Enter a clear, descriptive name—e.g., “XYZ Conference 2025 Attendees”.
- In the description property (optional), you can note the context: “Contacts met at the XYZ Conference in January 2025.”
Step 4: Add Contacts to the Static List
There are two main ways to add contacts to your new static list:
Method A: Add Contacts from the List Creation Screen
- When you first create a static list, you can choose to filter contacts based on certain criteria (though this resembles active list behavior). However, for a truly static approach, you may skip filtering if you plan to add them manually.
Method B: Manually Add Contacts One by One
- Go to Contacts: Navigate to Contacts > Contacts in the main menu.
- Select the Contacts:
- Use the search bar to find each contact you met at the conference.
- Click the checkbox next to their name to highlight multiple contacts at once.
- Add to List:
- From the top menu that appears after selecting contacts, click More (or Actions) and choose Add to static list.
- Select your newly created list (“XYZ Conference 2025 Attendees”) and confirm.
Method C: Import a Spreadsheet
- If you have a spreadsheet of contacts from the conference:
- Go to Contacts > Contacts > Import.
- Follow the prompts to upload your file.
- During the import, HubSpot will ask if you want to add these contacts to an existing static list or create a new one.
- Choose “Add to an existing static list” and pick “XYZ Conference 2025 Attendees.”
- Complete the import. All those new contacts will automatically be added to your static list upon import.
Step 5: Verify Your List
- Return to Contacts > Lists.
- Click on “XYZ Conference 2025 Attendees.”
- You’ll see a list of the contacts you added.
- Double-check for accuracy. If you need to remove someone (or add more contacts), you can do so manually.
4. Best Practices for Static Lists
- Use Clear Naming Conventions: Names like “XYZ Conference 2025 Attendees” help you identify exactly which event or time frame the list covers.
- Keep It Focused: Only add contacts who truly belong in that list. If you want a list to evolve based on certain criteria (like job title or engagement), consider an Active list
- Combine with Workflows or Emails: Once your list is set, you can create a marketing email and select the static list as the recipient. If your HubSpot tier supports Workflows, you can automatically send follow-up sequences to everyone in the static list.
- Regularly Review: If you realize you need to continually update or remove members, reassess whether a static list is the best option. Active lists might be more efficient for dynamic scenarios.
- Archive When Done: Over time, you may accumulate many static lists for various events. If a list is no longer relevant, you can archive it to keep your Lists dashboard tidy.
Lessons:
PART 1: OVERVIEW OF HUBSPOT
PART 2: INTRODUCTION TO CONTACTS
- Introduction to Contacts
- Who Should be a Contact?
- Understanding HubSpot Property Types
- Most Commonly Used Default Properties for Contacts
- How to Create a Custom Property
- Create a Custom Property for LinkedIn Connect Request Status
- Create a Custom Property for Nickname
- Custom Property for Educational Institutions Attended
- Create a Custom Property for Former Firm
- Create a Custom Property for Industry
- Create a Custom Property for Metro Area
- Create a Custom Property for Continent
- Customizing the Contact Record View
PART 3: EXPORTING AND IMPORTING CONTACTS
PART 4: MANAGING CONTACTS
- Adding Attachments Manually to Contact Records
- Adding a Manual Note to Contact Records
- Using the Call Engagement in HubSpot
- Using the Meeting Engagement Type
- Using Lists (Active vs. Static)
- Creating a Static List
- Creating an Active List
- Understanding the Default Lifecycle Stages
- Recommended Custom Names for Lifecycle Stages
- Understanding Lead Status – Default Options
- Recommendations for Custom Lead Statuses
- Adding an Association Between Two Contacts
- Merging Two Contacts
PART 5: COMPANIES
PART 6: DEALS
- Introduction to the Deal Record Type
- Introduction to the Default Pipeline
- Recommendation for Custom Deal Stages
- Customizing Deal Stages for Projects Through Staffing Firms
- How and Why to Create Multiple Pipelines
- Create a Custom Deal Property: “Source of Deal”
- Customizing the “Closed Lost Reason” Property
- Adding Attachments to the Deal Record
- Importing Previous Deals from a Spreadsheet
PART 7: EMAIL
PART 8: OTHER COMMUNICATIONS
PART 9: TASKS
PART 10: WORKFLOWS
PART 11: REPORTING
PART 12: TICKETS
PART 13: PRODUCTS
PART 14: CONTENT MARKETING
PART 15: INTEGRATIONS