Manufacturing Execution System Deployment

Service Line: Operations

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Capability: Manufacturing Execution System Deployment

The following discussion illustrates a project that is well suited to the capabilities of an independent consultant in the Umbrex Shipbuilding & marine systems Practice. This is an illustrative example. Umbrex consultants adapt their methodology, timeline, and deliverables to the specific needs of each client.

1) Client Situation

A large naval and commercial shipbuilder operated multiple yards with panel lines, hull block assembly, pre-outfitting, painting, and final integration. Production management sought to deploy a Manufacturing Execution System (MES) to orchestrate block and zone work orders, standardize labor capture, digitize quality records, enable end-to-end genealogy, and connect IIoT assets to increase visibility, throughput, and first-pass yield. The production environment was complex: engineering output flowed from PLM to ERP, planning lived in Primavera P6, and operations relied on paper travelers and disparate spreadsheets. Configuration control requirements were stringent given NAVSEA, ABS/DNV class, and Level I/Subsafe traceability mandates.

The client faced a set of intertwined pain points that constrained schedule adherence, drove rework, and obscured true performance:

  • Fragmented work order management: Block- and zone-based work packages were planned in P6 and ERP but executed on paper travelers, leading to mis-sequencing, missed hold points, and late discovery of constraint violations at block erection.
  • Low-quality labor capture: Time was recorded at the end of shift in batch form, often at the job family level rather than specific operation, obscuring productivity variances by block and zone. Overtime and indirect labor were difficult to allocate accurately.
  • Limited first-pass yield visibility: Weld, fit-up, coating, and NDT outcomes were logged in standalone quality systems or scanned PDFs, making it hard to differentiate between shop-induced defects versus material issues or procedure non-compliance.
  • Genealogy gaps: Material heat numbers, welder IDs, joint IDs, and component serials were inconsistently linked to as-built structure and systems, complicating Level I/Subsafe material traceability, class surveyor reviews, and configuration audits.
  • IIoT disconnects: Panel line PLCs, CNC cutting tables, welding machines, and blasting/painting booths were not integrated to MES. OEE, downtime codes, and environmental conditions (temperature/humidity) were manually sampled and not synchronized with work order execution.
  • Change propagation issues: Engineering changes (ECNs/DCNs) were not reliably pushed into open work orders. In-flight rework was triggered late, causing scrap and schedule churn at zone integration and commissioning.
  • Inventory and kitting delays: Kitting status for pipe spools, cableways, HVAC, and equipment modules was tracked in WMS but not visible at the station. Crews started work without all materials staged, driving stop-start and out-of-sequence work.
  • Compliance friction: AS9100/ISO9001 processes, NAVSEA S9074 welding requirements, ABS/DNV hold points, and CMMC/NIST 800-171 cybersecurity controls imposed heavy documentation needs that paper-based workflows struggled to meet.
  • Inconsistent KPI baselines: Key performance indicators such as schedule adherence, earned value metrics (CPI, SPI), rework rate, NDT reject rate, labor utilization, and first-pass yield were compiled weekly with 3–10 day latency, hampering production control and daily tier meetings.

Representative performance indicators underperformed or lacked fidelity to support decisive action:

  • First-pass yield for hull fabrication and outfitting was variably estimated; quality teams reported double-digit NDT re-inspection rates in certain blocks without reliable root-cause correlation to welders, procedures, or material lots.
  • Schedule adherence at the zone level was masked by aggregate P6 progress curves; SPI trended below 1.0 on critical paths without operation-level visibility to recoveries.
  • Labor productivity in hours per ton and hours per outfitting package fluctuated widely; inaccurate labor charging hindered continuous improvement and incentive plan fairness.
  • WIP aged beyond planned takt in pre-outfitting and paint booths due to missing materials and delayed quality clearances; average WIP days exceeded planning norms with no digital Andon to escalate blockers.
  • OEE on panel lines and CNC cutting was tracked manually; equipment downtime codes lacked standardized taxonomy, limiting asset reliability analytics.

Leadership aligned on the need for an MES deployment tightly integrated with PLM, ERP, WMS, and IIoT to enable block and zone work order execution, reliable labor capture at the operation level, digital quality records with automated hold points, end-to-end genealogy, and real-time production control dashboards suitable for both operations and program management.

2) Project Objective

Primary objective: We deployed a shipbuilding-specific MES to orchestrate block and zone work orders, digitize labor capture, embed quality records and hold points, provide material and process genealogy, and integrate IIoT signals, thereby raising production visibility and enabling higher throughput and first-pass yield across hull fabrication and outfitting.

Secondary objectives:

  • Performance: Established real-time execution control and short-interval management with operation-level status, enabling proactive constraint removal on critical paths.
  • Economics: Built a cost-accurate labor and material charging model at the work order operation level, improving reliability of EVMS (CPI/SPI) and program financials.
  • Compliance: Implemented digital travelers, e-signatures, and automated hold-point workflows aligned to NAVSEA, ABS/DNV, and Level I/Subsafe traceability requirements.
  • Customer impact: Enabled transparent milestone reporting for owner reps and class surveyors through auditable quality records and configuration-aligned as-built genealogy.
  • Digital/data enablement: Designed a standards-based integration architecture (ISA-95) to synchronize PLM/ERP/WMS/MES and IIoT with a governed production data model.
  • Capability-building: Trained supervisors, planners, quality inspectors, and craft leads on MES usage, digital tier boards, and root-cause problem-solving using MES analytics.
  • Cybersecurity: Deployed an architecture aligned to CMMC 2.0 and NIST 800-171 with segmented OT networks (ISA/IEC 62443), MFA, and auditing controls for MES.

3) Methodology and Approach

We executed an integrated program composed of eight workstreams, sequenced to reduce risk, compress time-to-value, and anchor the MES deployment to the shipyard’s digital thread. Each workstream targeted specific pain points and linked directly to the KPIs that leadership prioritized.

Workstream 1: Current-State Mapping and Value Stream Diagnostics

Activities conducted:

  • Mapped end-to-end production flows from steel receipt through panel line, block assembly, pre-outfitting, blast/paint, erection, and commissioning, aligning to block and zone structures used in planning and configuration management.
  • Conducted Gemba walks and time studies on representative stations (panel line, CNC cutting, pipe shop, cableways, HVAC module assembly) to quantify cycle times, wait times, handoffs, and rework triggers.
  • Inventoried all execution artifacts: paper travelers, weld maps, WPS/PQR binders, NDT reports, torque logs, coating logs, calibration certificates, and material test certificates (MTCs).
  • Built a SIPOC and swimlane analysis across Production, Planning, Quality, Engineering, Supply Chain, and IT/OT to identify systemic bottlenecks and data breaks.

Tools and frameworks used:

  • Value stream mapping (VSM) with takt-time assessment adapted to shipbuilding’s batch/queue reality.
  • ISA-95 levels mapping to locate systems of record and define handoffs between Level 3 (MES) and Level 4 (ERP/PLM).
  • Root-cause frameworks (5-Why, Ishikawa) to categorize FPY loss drivers.

Stakeholders engaged: Production directors, area supervisors, planners, quality leads, engineering change control, supply chain, IT/OT architects. This groundwork prioritized the initial MES scope and identified the data foundation required to enable block/zone execution and genealogy.

Workstream 2: Architecture and Integration Design (ISA-95 Aligned)

Activities conducted:

  • Defined the target architecture for Information Technology in the yard: MES as Level 3 orchestrator, integrated upstream to PLM (eBOM, MBOM, routings, 3D model), ERP (work orders, costs, inventory), and P6 (schedule), and downstream to IIoT/SCADA and quality instrumentation.
  • Specified integration patterns: message exchange via APIs and message bus (REST/JSON, MQ), OPC UA for OT connectivity, MQTT for telemetry, and file-based fallbacks where necessary.
  • Designed data models for block/zone structures, operation definitions, resource calendars, and quality plans, ensuring round-trip configuration control with PLM and change management processes.
  • Determined on-prem vs. hybrid topology to meet ITAR, CMMC 2.0, and NIST 800-171, with a DMZ, jump hosts, and segmented OT networks (ISA/IEC 62443 zones and conduits).

Tools and frameworks used:

  • Architecture diagrams and sequence diagrams to validate end-to-end data flow and event orchestration.
  • Master data governance framework for parts, operations, stations, and quality characteristics.
  • Security controls catalog aligned to CMMC practices (access control, audit/logging, incident response, configuration management).

Stakeholders engaged: Enterprise architects, cybersecurity, PLM admins, ERP functional leads, OT engineers, and vendors. The design was oriented to reduce integration risk, accelerate pilot deployment, and maintain compliance posture.

Workstream 3: Master Data, Digital Thread, and Configuration Control

Activities conducted:

  • Reconciled EBOM from PLM to MBOM and shop-floor routings for hull structure, piping, electrical, and HVAC systems, normalizing block and zone references and ensuring a consistent “ship breakdown structure” (SBS) across disciplines.
  • Standardized part numbers, weld joint IDs, WPS/PQR references, and inspection/test attributes to enforce consistent labeling on digital travelers.
  • Established a genealogy schema linking material heats, welder IDs, weld joints, NDT results, torque values, coating batch lots, and serial-controlled items to the as-built configuration under configuration management control.
  • Configured automated change propagation so that ECNs/DCNs updated open work orders with controlled disposition (use-as-is, rework, scrap) and traceable e-signature approvals.

Tools and frameworks used:

  • Data profiling and cleansing tools to resolve duplicates and naming inconsistencies (zones, blocks, systems).
  • PLM-MES integration adapters to synchronize MBOM and work instructions, including 3D model snapshots and weld maps.
  • Configuration management practices aligned to NAVSEA and class requirements for controlled updates and audit trails.

Stakeholders engaged: PLM/configuration management, welding engineering, quality/NDT, production planning, and IT data governance. The focus was to create a reliable digital thread that supported both execution and auditability.

Workstream 4: MES Solution Configuration and Extensions

Activities conducted:

  • Configured MES modules for work order orchestration, operation-level dispatching, labor time capture (badges, barcodes, kiosks, mobile), electronic travelers, and quality plans with automated hold points.
  • Developed extensions for shipyard-specific needs: block/zone work order hierarchy, zone-centric dashboards, weld map integration, and as-built system tagging.
  • Set up labor capture with operation-level coding, reason codes for delays and rework, and supervisor overrides with audit trails to support EVMS accuracy.
  • Built digital forms for NDT (RT, UT, MT, PT), coating logs, torque and pressure tests, and calibration verifications with embedded e-signatures.

Tools and frameworks used:

  • MES vendor toolset (workflow engine, form designer, rules engine) to model visual travelers, hold points, and escalation logic.
  • Role-based access control mapped to union roles, QA signatories, and class surveyor view-only access.
  • API connectors to ERP (work order creation/close, cost posting), WMS (kit status, pick confirmations), and PLM (work instructions, 3D views).

Stakeholders engaged: Operations supervisors, planners, quality engineers, IT developers, and vendor solution architects. Configuration choices aimed to reduce manual handoffs, cut data latency, and improve compliance confidence.

Workstream 5: IIoT Connectivity and Production Telemetry

Activities conducted:

  • Inventoried OT assets: panel line PLCs, CNC cutting machines, welding machines with digital power sources, blast/paint booths, compressors, and material handling assets.
  • Implemented an edge gateway layer (OPC UA servers, MQTT brokers) with secure connectivity to MES and a time-series historian for OEE, downtime, and environmental monitoring.
  • Mapped machine states and downtime taxonomies to MES operation status, enabling digital Andon and exception management at the station and zone levels.
  • Integrated environmental sensors (temperature, humidity) to quality plans where process conditions impacted weld and coating quality.

Tools and frameworks used:

  • Edge computing gateways with protocol translation (Kepware/ignition) and secure certificates management.
  • Data historian and analytics layer for time-series, enabling correlation between equipment states and quality outcomes.
  • Time synchronization (NTP/PTP) to ensure consistent time stamping across MES, historian, and PLCs.

Stakeholders engaged: OT engineers, maintenance, quality, IT security, and MES integration leads. The design fostered higher signal fidelity for production control and enabled root-cause analysis of FPY losses.

Workstream 6: Quality, Genealogy, and Compliance Enablement

Activities conducted:

  • Digitized quality plans with automated gate checks for mandatory inspections and class surveyor hold points, including NAVSEA Level I/Subsafe material controls.
  • Embedded weld procedures (WPS) and qualifications (PQR, welder qualifications) into operation workflows with e-signatures and real-time validation.
  • Configured genealogy capture for materials (heat/lot), welds (joint ID, welder ID, parameters), NDT results, coatings (batch), and torque/pressure tests, linking all to as-built configuration by block, zone, and system.
  • Built audit-ready reports and e-DHR equivalents for shipbuilding, supporting ABS/DNV reviews and customer acceptance milestones.

Tools and frameworks used:

  • Electronic forms with conditional logic and image attachments (NDT images, weld photos, coating thickness readings).
  • Device integration for gauges and NDT equipment where digital interfaces were available, reducing manual transcription risk.
  • Compliance mapping to AS9100/ISO9001 clauses and CMMC controls for audit trails and access restrictions.

Stakeholders engaged: Quality/NDT leadership, welding engineering, class liaison, compliance officers, and customer representatives. This workstream was central to reducing rework drivers and ensuring audit-readiness.

Workstream 7: Change Management, Training, and Operating Model

Activities conducted:

  • Defined a future-state operating model for production control: daily tier meetings, escalation paths, and MES-driven performance management cadence at shift, zone, and program levels.
  • Developed role-based training for craft, supervisors, planners, quality inspectors, and maintenance on MES usage, scanners/mobile devices, and digital Andon response.
  • Created SOPs for job start, operation handoff, quality e-signature, rework initiation, and deviation management, with union and HR alignment.
  • Implemented change agent networks and feedback loops to capture adoption barriers and iterate workflows.

Tools and frameworks used:

  • ADKAR and stakeholder heat maps to tailor engagement intensity by role and yard.
  • Digital adoption toolkits and quick-reference guides at stations, integrated with MES help content.
  • Governance forums and KPIs to monitor adoption (scan compliance, timely labor capture, e-signature rates).

Stakeholders engaged: Production and HR leadership, union representatives, training leads, safety, and IT support. The emphasis was on sustained behavior change and consistent usage patterns.

Workstream 8: Pilot, Scale-Up, and Governance

Activities conducted:

  • Delivered an initial pilot in a selected block family and associated zones (e.g., mid-body hull blocks and adjacent outfitting zones), covering work order execution, labor capture, quality, and IIoT integration.
  • Ran hypercare with cross-functional war room, instrumented with dashboards showing latency, error rates, and user adoption metrics.
  • Codified scale-up playbooks, data migration sequences, and cutover plans for additional blocks/zones and eventually other yards.
  • Established a permanent MES governance board to oversee backlog, release cadence, cybersecurity posture, and vendor performance.

Tools and frameworks used:

  • Pilot entry/exit criteria tied to data quality thresholds, process adherence, and system performance SLAs.
  • Release management and DevSecOps practices with environment segregation (DEV/TEST/PROD) and automated regression testing for critical workflows.
  • Risk management log and decision gates aligned to program milestones (keel laying, launch, sea trials).

Stakeholders engaged: Yard operations, program management, IT/OT, finance/EVMS, and vendor PMO. The approach balanced speed with control, while building the governance muscle to sustain the solution.

4) Data Request

To execute the project effectively, we requested a comprehensive dataset spanning commercial, operational, financial, technical, regulatory, people, and systems domains. We defined time horizons, granularity, and known data quality pitfalls upfront.

  • Commercial/program:
    • Contract structure, CDRLs, EVMS reporting requirements, and milestone schedules for active programs (last 24–36 months).
    • Owner/class interactions and survey requirements by vessel type.
  • Operational:
    • Detailed routing and operation lists for hull fabrication, piping, electrical, HVAC, and painting by block and zone; operation standard times and resource requirements.
    • Work order history with start/finish, partial completes, rework records, deviations, and scrap (operation-level granularity).
    • Kitting/picking logs from WMS, shortage reports, and staging times by station.
    • Equipment availability and maintenance logs for panel lines, CNC cutters, welding machines, and paint booths (shift-level granularity).
  • Financial/EVMS:
    • Labor charging codes and timekeeping data at the operation or job level; indirect allocation rules; overtime policies (shift/day granularity).
    • EVMS baselines, actual cost of work performed (ACWP), budgeted cost of work scheduled (BCWS), and cost/schedule variance reports aligned to WBS/SBS.
  • Technical/engineering:
    • PLM artifacts: EBOM, MBOM, routings, work instructions, weld maps, and 3D visualizations by block and zone.
    • Engineering changes (ECNs/DCNs) history with effectivity, disposition, and affected work orders.
    • Material properties, WPS/PQR library, welder qualifications, and qualified parameter ranges.
  • Quality/regulatory:
    • NDT records (RT, UT, MT, PT), coating inspection logs, torque and pressure test results, calibration certificates, and material test certificates with heat numbers.
    • Class and NAVSEA hold-point matrices; Level I/Subsafe material control procedures.
  • People/governance:
    • Organization structure, union agreements impacting time capture and job rotation.
    • Training matrices for welding, NDT, coatings, and MES user roles; e-signature authority lists.
  • Systems and infrastructure:
    • ERP (e.g., SAP S/4HANA), PLM (e.g., Teamcenter), P6, WMS, QMS, T&A, and current shop-floor applications (versions, integration points, customizations).
    • OT asset inventory: PLCs, HMIs, machine controllers; protocol support (OPC UA/DA, Modbus, proprietary); network topology and security zones.
    • Historian/SCADA data sources; NTP/PTP configuration; certificate authority and identity providers for MES.

Typical time horizons and granularity:

  • Historical operational and quality data: 24–36 months, at operation-level granularity; weld/joint-level for critical structures; shift-level equipment telemetry.
  • Financial and EVMS data: 18–24 months at WBS level mapped to operations where available; alignment to block/zone structures.
  • Engineering changes: full lifecycle records for the last 24 months with effectivity windows and impact scope.

Common data quality pitfalls we addressed:

  • Mismatched block/zone naming conventions across PLM, ERP, and spreadsheets, resulting in mapping errors.
  • Work orders without operation-level detail or with generic resource codes that hid true capacity constraints.
  • Scanned PDFs for quality records lacking structured fields; manual transcription errors for NDT and coating logs.
  • Duplicate or recycled part numbers and missing heat numbers for Level I materials.
  • Timekeeping entries posted in batch at shift end, obscuring actual start/stop times and rework effort.
  • OT asset clocks not synchronized, leading to time-stamp drift between MES and machines.

5) Questions for Client

  • What scope of vessels, yards, and programs should the initial MES deployment cover, and where is the highest urgency (block family, zones, or specific shops)?
  • How tightly do you want MES to drive the schedule (dispatch and hold points) versus reflecting execution while P6 remains the master driver?
  • What is the acceptable risk profile for on-prem versus hybrid architectures given ITAR and CMMC requirements?
  • Which KPIs will govern success (e.g., FPY, schedule adherence, WIP days, EVMS reliability), and what decision cadences need real-time views?
  • What is your position on standardization of block/zone work package structures across programs versus program-specific tailoring?
  • How should we handle labor capture granularity given union rules, crew structures, and incentive compensation implications?
  • What change control authorities must approve ECN/DCN propagation into in-flight work, and what disposition rules are acceptable?
  • What degree of integration is required with class surveyor processes and owner representative access to digital quality records?
  • What constraints exist in OT networks and equipment vendors for IIoT connectivity (OPC UA availability, proprietary drivers, security zones)?
  • What capital and operating budget envelope is reserved for licenses, integration, devices (scanners/tablets), and OT gateways?
  • Which cybersecurity controls are mandatory at go-live (MFA, logging, vulnerability scans), and what audit schedule must we prepare for?
  • What training bandwidth is available for craft and supervisors, and how will we backfill during training and pilot hypercare?
  • Are there anchor milestones (keel, launch, sea trials) that create hard decision gates for pilot exit and scale-up?
  • What legacy systems or custom tools must be retained or decommissioned, and what data retention policies apply?
  • Which vendor relationships (MES, PLM, ERP) should be leveraged or avoided, and what contractual constraints exist?

6) Interview Guide for Subject Matter Experts

Production Director (Hull and Outfitting)

  • How do you currently prioritize work across blocks and zones when constraints emerge, and what information is missing at daily tier meetings?
  • Where do you see the largest schedule risk: panel line, block assembly, pre-outfitting, paint, or integration? What signals would allow earlier intervention?
  • How do you measure crew-level productivity and rework today, and where does time booking fail to reflect reality?
  • What escalation paths exist for material shortages, quality holds, and equipment downtime, and how often are these triggers late?
  • What are the top three process deviations that recur and cause production turbulence?
  • What governance cadence do you expect for production control dashboards and decision-making?

Welding Engineering and NDT Lead

  • Which WPS/PQR relationships and parameter ranges must be validated at operation start, and how is welder qualification verified?
  • Where do weld rejects cluster (by joint type, position, material, or environmental conditions), and how do you trace root cause today?
  • What information from machines (current, voltage, travel speed) is available digitally, and how should it be correlated to weld records?
  • How are NDT requests scheduled, executed, and logged, and which steps are prone to transcription errors?
  • What Level I/Subsafe controls require special handling in genealogy and e-signature workflows?
  • How should class surveyors and customer QA access records, and what redactions are required?

Planning and Scheduling (Primavera P6)

  • How are block- and zone-level activities structured in P6, and how are work packages derived and released?
  • What is the current fidelity of status updates from the shop floor to P6, and how do you handle partial completions?
  • How often do ECNs/DCNs drive replanning, and how do you communicate resequencing to production?
  • What buffers or float do you build into critical paths, and where are the typical sources of variance?
  • Which integration touchpoints between MES and P6 are necessary for practical control without overconstraining operations?

Supply Chain and Warehouse/Kitting

  • How do you plan and execute kitting by block and zone, and what percent of kits are staged complete on time?
  • Where do shortages originate (supplier slip, quality hold, mispick), and how is that communicated to production?
  • What identifiers (barcodes/RFID) are used for parts and kits, and how consistently are they scanned at station?
  • What integration is required between WMS and MES for pick confirmations, staging status, and substitution approvals?
  • What material attributes (heat numbers, batch/lot) must travel with the kit for genealogy?

IT/OT Architecture and Cybersecurity

  • What is the current network segmentation between enterprise and OT, and how are remote connections and protocol gateways managed?
  • Which identity providers and MFA solutions are in place, and how should MES authenticate users and devices?
  • What logging, SIEM, and vulnerability management tools are mandated, and what is the patching window in OT?
  • Which OT assets support OPC UA or require proprietary drivers, and where is protocol conversion feasible?
  • What disaster recovery and high-availability requirements exist for MES and integrations?
  • What CMMC controls are audited regularly, and what evidence must MES produce?

Quality and Compliance (Class, NAVSEA)

  • Which hold points require enforced e-signatures and “no-go” gates, and what is the approval chain?
  • How do you presently assemble evidence packs for class surveys and customer milestones, and what gaps cause delays?
  • What calibration and instrument control processes must integrate with MES quality records?
  • What document retention periods apply to weld/NDT/coating records and Level I materials?
  • How often are audit nonconformities driven by documentation defects versus process defects?

Finance/EVMS and Program Management

  • How do you reconcile labor booking with EVMS at the control account level, and where are the biggest accuracy gaps?
  • What level of cost visibility at operation or zone would change decision-making for program managers?
  • What cycle time and latency expectations do you have for cost reporting and SPI/CPI updates?
  • How are change orders and customer-directed changes reflected in EVMS baselines, and how should MES support traceability?
  • What is the threshold for approving investment in devices and IIoT gateways based on expected reporting benefits?

7) Timeline

We followed a 12-week plan designed to balance rapid deployment with robust controls, with clear decision gates tied to MES scope for block and zone execution, labor capture, quality, genealogy, and IIoT connectivity.

Weeks 1–2: Discovery and Alignment

  • Conducted stakeholder interviews, Gemba walks, and data inventory across production, quality, planning, engineering, supply chain, and IT/OT.
  • Mapped current-state value streams and identified high-impact pilot scope (target block family and associated zones).
  • Confirmed architectural principles (ISA-95 alignment, on-prem/hybrid posture) and compliance envelope (CMMC, ITAR, class).
  • Decision gate: Approve pilot scope, KPI focus, and architectural direction.

Weeks 3–4: Diagnostics and Data Foundation

  • Executed data profiling and master data cleansing for block/zone structures, operations, part numbers, and quality attributes.
  • Drafted MBOM-to-routing mapping; defined genealogy schema; configured initial integration stubs to PLM/ERP/WMS.
  • Developed initial quality plan templates and hold-point matrices for pilot scope.
  • Decision gate: Sign-off on data model, genealogy schema, and integration interface specifications.

Weeks 5–6: Solution Configuration and Integration Build

  • Configured MES workflows for work order dispatch, labor capture, digital travelers, and quality e-signatures for pilot operations.
  • Implemented API integration to ERP (work order lifecycle, costs), PLM (work instructions, 3D imagery), and WMS (kitting status).
  • Established identity and access management, logging, and role-based permissions aligned to cybersecurity standards.
  • Decision gate: Complete system integration test (SIT) and approve move to OT connectivity setup.

Weeks 7–8: IIoT Connectivity and Station Readiness

  • Deployed edge gateways, configured OPC UA/MQTT connections, and set up historian streams for target machines and sensors.
  • Mapped machine states/downtime to MES operations; configured digital Andon and exception alerts.
  • Provisioned devices (scanners, tablets, kiosks) and validated station ergonomics and network reliability.
  • Decision gate: Factory acceptance of IIoT integrations and station readiness; approve pilot cutover.

Weeks 9–10: Pilot Execution and Hypercare

  • Launched pilot in selected block/zone scope; monitored adoption metrics (scan compliance, e-sign rates, labor capture timeliness) and system performance.
  • Ran daily war room, captured and prioritized defects and change requests, and iterated workflow configurations.
  • Collected evidence for compliance checks with internal QA and class liaison participation.
  • Decision gate: Assess pilot exit criteria and define scale-up increments.

Weeks 11–12: Validation, Governance, and Scale-Up Plan

  • Validated data synchronization across PLM/ERP/WMS/MES; confirmed genealogy completeness and quality record integrity.
  • Codified operating model, training plan, and governance for continued releases; prepared vendor and internal support roles.
  • Built a phased rollout roadmap for remaining blocks/zones and additional yards with investment case and risk mitigations.
  • Decision gate: Executive approval for scale-up and funding allocation.

Critical path items included master data cleansing, PLM-to-MES mapping, cybersecurity control validation, and IIoT driver availability for OT assets. Decision gates ensured scope control and compliance readiness.

8) Deliverables

  • Current-State Diagnostics Pack:
    • Value stream maps, pain-point inventory, and KPI baseline visibility; used to align leadership on pilot scope and priorities.
  • MES Requirements and Traceability Matrix:
    • Functional and non-functional requirements mapped to block/zone execution, labor capture, quality, genealogy, IIoT, security, and compliance; enabled vendor configuration and testing coverage.
  • Target Architecture Blueprint (ISA-95 Aligned):
    • Logical and physical architecture, integration patterns, security zones, data flows, and environment topology; used by IT/OT and vendors to implement integrations.
  • Master Data and Digital Thread Playbook:
    • Standards for block/zone nomenclature, MBOM routing, operation codes, quality attributes, and genealogy schema; included cleansing scripts and governance roles.
  • Quality and Compliance Blueprint:
    • Digital quality plans, hold-point matrix, e-signature workflows, and evidence templates aligned to NAVSEA, ABS/DNV, and Level I/Subsafe; used by QA and class liaison.
  • IIoT Connectivity and Telemetry Design:
    • Asset inventory, tag mappings, downtime taxonomy, edge gateway configuration, historian schema, and Andon alerting; used by OT and maintenance.
  • Integration Specifications Package:
    • API contracts for ERP/PLM/WMS/P6, event sequencing, error handling, and reconciliation procedures; used by integration developers.
  • Cybersecurity and Compliance Plan:
    • CMMC control mapping, identity/access design, logging/SIEM integration, backup/DR, and OT segmentation controls; used by security, audit, and operations.
  • Pilot Execution Plan and Hypercare Runbook:
    • Cutover checklist, training schedule, support model, defect triage process, and exit criteria; used by operations and IT during pilot.
  • Training Curriculum and SOPs:
    • Role-based training materials, quick reference guides, e-learning modules, and SOPs for job start, labor capture, quality e-signature, and rework; used by supervisors and craft.
  • KPI Dashboard Mockups and Data Dictionary:
    • Designs for real-time production control dashboards (zone/operation/quality), with metric definitions and data lineage; used by managers and analysts.
  • Implementation Roadmap and Investment Case:
    • Phased rollout plan, resource model, device and infrastructure bill of materials, license plan, and financial analysis (TCO/NPV); used by executives for funding decisions.
  • Governance Charter and Operating Model:
    • MES steering committee, change control board, release management cadence, and RACI; used to sustain and evolve the solution.

9) Industry Insights

Shipbuilding and marine systems in Aerospace & Defense have entered a phase where modular construction, digital thread integration, and secure, connected operations are essential to delivering complex vessels on schedule and to specification. Several market and technology trends informed our approach to MES deployment.

  • Market dynamics:
    • Naval recapitalization programs and commercial decarbonization agendas increased demand for complex hulls with advanced systems. Backlogs intensified schedule pressure and pushed yards to industrialize processes while addressing skilled labor shortages.
    • Program oversight tightened. EVMS expectations and milestone scrutiny increased, necessitating operation-level data to substantiate progress and recoveries.
  • Technology shifts:
    • Convergence of PLM, MES, and IIoT matured. Vendors strengthened shipbuilding templates (block/zone models, weld maps), enabling tighter integration of 3D models, work instructions, and execution data.
    • Edge and historian technologies simplified secure OT connectivity (OPC UA, MQTT) while providing the foundation for OEE and condition monitoring.
    • Model-Based Definition (MBD) and digital work instructions reduced ambiguity at the station, especially for complex outfitting and cable installation.
  • Ecosystem and partnering:
    • Strategic alignment with PLM and ERP vendors was critical. Joint roadmaps avoided brittle customizations and leveraged standard adapters for BOM, routing, and visualization.
    • System integrators with shipyard experience accelerated deployment by applying block/zone best practices and prebuilt quality forms for weld and coating processes.
  • Regulations and standards:
    • CMMC 2.0 and NIST 800-171 drove architectural choices, favoring on-prem or hybrid deployments with strong identity, logging, and segmentation controls.
    • NAVSEA requirements, Level I/Subsafe controls, and ABS/DNV class rules mandated rigorous genealogy and auditable quality records, reinforcing the case for digital travelers and e-signatures.
    • ISA-95 and ISA/IEC 62443 provided a blueprint for system layering and secure OT integration.
  • Buyer behavior:
    • Executives prioritized solutions that improved schedule predictability and audit readiness. Proofs of value in limited zones/blocks that translated into credible scale-up plans were favored over monolithic, multi-year programs.
    • Change management and user adoption were recognized as pivotal; buyers expected strong training and operating model deliverables alongside technology.
  • What “good” looks like (illustrative targets):
    • Near real-time (sub-5-minute) visibility of operation status by zone and block, with reliable roll-up to P6 and EVMS.
    • First-pass yield uplift evidenced by reduced NDT re-inspections and fewer quality deviations at block integration, supported by robust genealogy and in-process checks.
    • Scan and e-signature compliance consistently above 98% for digital travelers; high-fidelity labor capture at operation level enabling more accurate CPI/SPI.
    • OEE baselined and monitored on panel lines and critical machines, with standardized downtime codes enabling targeted reliability improvements.
    • Complete digital evidence packs ready for class and customer reviews without manual collation.
  • Near-term disruptions and implications:
    • Increasing adoption of robotics (weld, painting) and autonomous material handling will heighten the need for MES-OT orchestration. Architectures must be adaptable to integrate these assets.
    • Green fuels and new materials (e.g., high-strength steels, composites) will require updated WPS/PQR libraries and quality plans; MES must support rapid qualification and change control.
    • Cyber threats targeting OT will intensify; zero-trust principles, continuous monitoring, and rigorous patch management will become table stakes for MES environments.

In this context, deploying an MES tailored to block and zone work orders, labor capture, digital quality, genealogy, and IIoT connectivity represented a practical, value-oriented step toward a secure digital shipyard. The approach emphasized a robust data foundation, standards-based integration, disciplined change control, and an operating model that sustained adoption and continuous improvement across yards and programs.

Selected Capabilities of our Shipbuilding & Marine Systems Practice

Strategy & Corporate Development

  • Corporate Portfolio Strategy: Optimize naval shipbuilding and commercial portfolio mix and capital allocation to procurement cycles, boosting backlog quality and return on invested capital (ROIC).
  • M&A And Joint Venture Strategy: Screen targets, conduct commercial diligence, quantify synergies, shape integration theses, and structure joint ventures for shipyard consolidation, technology access, and market entry.
  • International Expansion And Offset Strategy: Prioritize countries, define Foreign Military Sales (FMS) and Direct Commercial Sales plays, design offset packages and partner workshares, and select local allies to win exports.
  • Adjacent Growth And Business Model Strategy: Size adjacencies, build cases for unmanned systems, offshore wind vessels, and through-life support, and design services-led, availability-based revenue models.
  • Investor Narrative And Portfolio Storyline: Craft investor narrative and value agenda for initial public offerings (IPOs), carve-outs, and partnerships to improve valuation, secure investor interest, and position marine systems growth.

Operations

  • Yard Throughput Optimization: Redesign block sequencing, berth and dry-dock schedules, crane and shop bottlenecks to increase throughput, reduce cycle time, and stabilize takt in naval and commercial shipyards.
  • Pre-Outfitting And Modularization Productivity: Lift pre-outfitting rates and standardize modules, optimizing outfitting-on-block, pipe spools, and cableways to cut labor hours, rework, and schedule risk across hull blocks.
  • Lean Shipyard Production System: Implement lean practices, standard work, tiered daily management, and visual controls to lift equipment effectiveness, cut WIP, and sustain cost per compensated gross ton reductions.
  • First-Time Quality And Rework Reduction: Reduce weld defects, dimensional deviations, and NDT (nondestructive testing) escapes through root-cause analysis, process discipline, tool calibration, and in-station quality gates to raise first-pass yield.
  • Workforce Productivity And Crew Planning: Optimize trade mix, crew composition, shift patterns, and learning curves to increase labor productivity, reduce overtime, and accelerate ramp for new classes and naval availabilities.

Supply Chain

  • Material Readiness And Shortage Management: Link engineering and manufacturing bills of materials to planning, align to the integrated master schedule, run line-of-balance, and manage expedites to prevent shortages.
  • Long-Lead Item Strategy And Control: Prioritize castings, forgings, propulsion, switchboards, and combat systems; reserve capacity, time-phase orders, and track milestones to de-risk schedule on critical ship classes.
  • Multi-Tier Visibility And Control Tower: Map multi-tier bills of material, build a supply chain control tower, detect constraints early, and orchestrate expedites to protect critical path and delivery dates.
  • Kitting And Point-Of-Use Yard Logistics: Design kitting by block and zone, optimize warehouse slotting and tugger routes, and stage materials point-of-use to cut travel time and increase trades productivity.
  • Obsolescence And DMSMS Management: Build diminishing manufacturing sources and material shortages programs, run last-time-buy decisions, qualify alternates, and manage configuration impacts to sustain availability across long-life naval platforms.

Procurement & Strategic Sourcing

  • Category Strategy For Hull, Propulsion, And Electronics: Build category strategies for steel, piping, propulsion, and contractor-furnished equipment (CFE) electronics; segment suppliers, set should-cost targets, and dual-source to reduce total cost and risk.
  • Should-Cost And Clean-Sheet Negotiation: Develop part and assembly should-cost and clean-sheet models to anchor negotiations, compress purchase price variance, and expand supplier-led value engineering on naval ship programs.
  • Long-Term Agreements And Indexation Strategy: Structure long-term agreements (LTAs) with capacity reservations, service-level agreements (SLAs), index-linked pricing, and incentives/penalties to secure slots, stabilize costs, and improve on-time delivery.
  • Make-Buy And Outsourcing Strategy: Define make-buy boundaries for blocks, modules, and outfitting; evaluate landed cost, capability, intellectual property (IP), and geopolitical risk to shape outsourcing and insourcing roadmaps.
  • Source Selection And RFx Excellence: Run competitive RFx (RFP/RFQ), technical-commercial trade-offs, and fact-based negotiations; rationalize specifications, bundle demand, and harmonize terms to unlock competition, savings, and supplier performance.

Product

  • Modular Product Architecture And Commonality: Define modular platforms with standardized interfaces and configurable modules to enable variant reuse, reduce non-recurring engineering, and shorten design cycle across naval and commercial classes.
  • Design-To-Cost And Weight Management: Set target cost and weight by system, run value engineering and trade studies, and optimize materials and specifications to meet performance and affordability.
  • Model-Based Systems Engineering And Digital Thread: Implement Model-Based Systems Engineering (MBSE), requirements flowdown and traceability, and a CAD/PLM digital thread to de-risk integration, control configuration, and accelerate design maturity.
  • Producibility And Design For Assembly: Apply Design for Manufacturability and Assembly (DFMA), tolerance management, and standard part strategies to cut labor hours, reduce rework, and improve first-time quality in build.
  • Through-Life Supportability By Design: Embed Reliability, Availability, Maintainability (RAM) and Integrated Logistics Support analyses into design to increase uptime, reduce total ownership cost, and simplify maintenance access and tooling.

Organization

  • Shipyard Operating Model And Organization Design: Redesign shipbuilding organization into program-centric matrix with integrated product teams, clear design authority, optimized spans and layers, and role charters to speed decisions and accountability.
  • Program Governance And Decision Rights: Define program governance, RASCI, change-control boards, and milestone approvals; clarify decision rights across engineering, supply chain, and production to prevent churn and late design changes.
  • Talent Strategy And Apprenticeship Pipeline: Build trade and engineering talent strategy, demand forecasts, apprenticeship partnerships, and certification ladders to mitigate aging workforce risk and accelerate ramp on new ship classes.
  • Labor Relations And Workforce Engagement: Shape union engagement strategy, collaborative problem-solving forums, flexible work rules, and skills-based pay to improve stability, attendance, and productivity across yards and subcontractors.
  • Capability Academies And Leadership Development: Establish planning, supervisory, Model-Based Systems Engineering (MBSE) and welding academies; design curricula, coaching, and learning to lift leadership effectiveness and sustain continuous improvement behaviors.

Pricing

Finance

  • Program Financial Control And EAC Forecasting: Integrate Earned Value Management with Estimate to Complete and Estimate at Completion, quantify change orders, and manage contingencies to protect program margin and forecast accuracy.
  • Working Capital And Cash Acceleration: Optimize progress payments, milestone invoicing, supplier terms, inventory turns, and WIP to shorten cash conversion cycle and fund shipyard growth without incremental debt.
  • Indirect Rate Strategy And Forward Pricing Rates: Rebase overhead and general and administrative (G&A) pools, optimize allocation bases, and develop Forward Pricing Rate Proposals to lower bid prices and improve cost recovery.
  • Capex Portfolio And Financing Strategy: Prioritize shipyard modernization investments, model return on investment and internal rate of return, and structure financing using leases, project finance, and incentives to accelerate capacity.
  • Revenue Recognition And Program Accounting: Design cost-to-cost percentage-of-completion revenue recognition, EAC change controls, and backlog analytics to improve predictability, audit readiness, and transparency for long-duration shipbuilding contracts.

AI, Data & Analytics

  • Predictive Schedule Risk And EVM Analytics: Fuse Earned Value Management (EVM), Integrated Master Schedule (IMS), and production signals to predict delays, quantify drivers, and recommend recoveries at block and work-package levels.
  • Weld And Coating Quality Computer Vision: Deploy computer vision on radiography, ultrasound, and imagery to detect weld defects, coating anomalies, and dimensional deviations, reducing escapes and rework in shipyard inspections.
  • Shortage Prediction And Material Synchronization Analytics: Use machine learning on bills of materials (BOMs), change orders, lead times, and supplier reliability to forecast shortages and align kitting to the build plan.
  • Engineering And Requirements Intelligence: Apply retrieval augmented generation (RAG) with Large Language Models (LLMs) across specifications, standards, and manuals to answer design queries and flag ambiguous or conflicting requirements.
  • Predictive Maintenance And Fleet Digital Twins: Build physics-informed and machine learning digital twins using sensor and sea-trial data to predict failures, optimize spares, and increase operational availability for delivered vessels.

Transformation

  • Enterprise Turnaround And Margin Expansion: Run holistic performance transformation to recover schedule, remove structural cost, accelerate cash, and stabilize backlog, delivering sustained EBIT uplift and ROIC improvement.
  • Transformation Management Office And Value Realization: Stand up a Transformation Management Office with KPI tree, OKRs, benefits tracking, cadence, and risk management to deliver cross-yard initiatives and hard savings.
  • New Class Industrialization And Ramp Transformation: Orchestrate first-of-class to serial build transition, synchronizing design maturity, supplier readiness, workforce ramp, and yard reconfiguration to hit takt and unit-cost glidepath.
  • Digital-Lean Enterprise Transformation: Sequence lean methods with digital enablers across engineering, supply chain, and production to compress cycle times, boost first-pass yield, and institutionalize continuous improvement.
  • Culture, Change, And Capability Uplift: Activate frontline adoption, leadership routines, and capability building to lock in new behaviors, sustain benefits, and reduce regression risk across shipyards and subcontractors.

Innovation

  • Technology Scouting And Foresight: Scan naval and maritime technologies; assess Technology Readiness Level (TRL) and Manufacturing Readiness Level (MRL); build roadmaps for autonomy, sensors, propulsion, materials to prioritize investment.
  • Innovation Portfolio And Stage-Gate Governance: Design innovation portfolio and stage-gates from concept to sea trials; allocate venture funding; value-track benefits; make kill/scale decisions aligned to mission needs and customer demand.
  • Ecosystem Partnerships And Open Innovation: Build partnerships with startups, primes, academia; leverage Small Business Innovation Research (SBIR) and Other Transaction Authority (OTA); set frameworks and co-development to accelerate shipbuilding innovation.
  • Rapid Prototyping And Demonstrator Sprints: Run design sprints and prototyping in yard testbeds; validate autonomous systems, advanced coatings, and low-noise signatures; compress time-to-proof for naval and commercial marine systems.
  • Advanced Manufacturing And Robotics Pilots: Pilot additive manufacturing, robotic welding, and inspection drones; qualify processes with classification societies; build scale-up roadmaps delivering productivity, quality, and cost improvements.

Sustainability

  • Net-Zero Roadmap For Shipyards: Build Scope 1/2/3 baseline and abatement curve; prioritize electrification, renewable power purchase agreements, onsite solar, and fuel switching; sequence investments by ROI and contract requirements.
  • Low-Carbon Vessel Portfolio Strategy: Define low-carbon vessel roadmap; evaluate Energy Efficiency Existing Ship Index (EEXI), Carbon Intensity Indicator (CII), alternative fuels, and efficiency technologies; quantify lifecycle emissions.
  • Sustainable Materials And Supply Chain Decarbonization: Develop green steel and aluminum sourcing; embed supplier science-based targets and life cycle assessment; negotiate indexation and certifications to reduce embodied carbon per hull.
  • Yard Energy, Water, And Waste Efficiency: Design energy, water, and waste programs across blasting, coating, and utilities; optimize compressors, heat-recovery, LED lighting, and recycling to cut intensity per compensated gross ton.
  • ESG Reporting And Ratings Uplift: Design ESG data architecture; produce reports aligned to International Sustainability Standards Board and CSRD; improve EcoVadis and CDP scores; enable audit-ready Scope 1/2/3 disclosures.

Program & Portfolio Management

  • IMP And IMS Development And Integration: Build integrated master plan and schedule linking design, procurement, fabrication, test, and trials; resource-load, network critical path, and align to contract milestones.
  • Earned Value Performance Management: Establish WBS and control accounts, baseline cost and schedule, run variance and completion forecast analytics, and drive recoveries to meet Earned Value Management System requirements.
  • Risk, Issue, And Opportunity Management: Quantify program risks with probabilistic cost/schedule models, maintain risk register, assign mitigations, and optimize management reserve to protect delivery dates and margins.
  • Portfolio Prioritization And Capacity Alignment: Prioritize programs against yard capacity, dry-dock availability, and key resources; sequence starts, deconflict milestones, and balance workforce to maximize throughput and cash.
  • Program Recovery And Re-Baselining: Diagnose schedule slippage and cost overruns, redesign work packages, re-phase long-leads, and execute re-baseline to restore credibility and meet contract commitments.

Information Technology

  • ERP Transformation For Shipbuilding: Select and implement project-centric ERP for engineer-to-order shipyards; harmonize WBS, cost structures, progress payments, and EAC integration to improve control, cash, and auditability.
  • PLM Modernization And Integration: Modernize PLM; migrate CAD and PDM, strengthen configuration management and change control, and integrate with ERP and MES to ensure traceability and single-source design truth.
  • Manufacturing Execution System Deployment: Deploy MES for block and zone work orders, labor capture, quality records, genealogy, and IIoT connectivity to raise visibility, throughput, and first-pass yield.
  • IT OT Convergence And Yard Network Architecture: Design segmented IT and OT networks, edge compute, and secure connectivity for cranes, robots, welders, and SCADA to improve cybersecurity, reliability, and uptime.
  • Cloud And High Performance Computing Strategy: Define hybrid cloud and high-performance computing architecture for CAD, CAE, and digital twins; optimize cost, resilience, and latency across multi-yard operations.

Capital Projects

  • Shipyard Modernization Master Planning: Design yard master plan for dry dock construction, berth upgrades, panel lines, cranes, and utilities; phase works to maintain throughput and maximize ROI.
  • Front-End Loading And Investment Case: Run Front-End Loading (FEL) 1–3 scope development, Class 4–2 cost and schedule estimates, probabilistic risk, and permitting pathways to secure board approvals and funding.
  • Contracting And Delivery Model Strategy: Select engineering, procurement, construction (EPC), engineering, procurement, construction management (EPCM), or design-build; set incentives, liquidated damages, and performance metrics to balance cost, schedule, and risk.
  • Owner’s Engineer And Project Controls: Stand up owner’s engineer, stage-gate governance, change control, cost and schedule control, contractor oversight, and progress reporting to deliver yard expansions on time and budget.
  • Brownfield Shutdown, Tie-In, And Commissioning Management: Plan outages, tie-ins, and cutovers; coordinate construction sequencing, safe access, and commissioning to minimize downtime, protect Health, Safety, and Environment (HSE), and achieve performance acceptance.

Proposal Management

  • Capture Strategy And Win Themes: Build capture plans, customer priorities, competitor discriminators, and win themes for defense and naval procurements, increasing probability of win and shaping bidder positioning.
  • RFP Decomposition And Compliance Matrix: Decompose Request for Proposal (RFP) Sections L and M and Statement of Work; build compliance matrix and data calls for compliant, evaluator-friendly submissions.
  • Color Team Reviews And Black Hat: Run Black Hat competitor wargames and Red, Pink, and Gold Team reviews to strengthen discriminators, close gaps, and elevate evaluation scores before final submission.
  • Proposal Volume Architecture And Storyboarding: Architect technical, management, past performance, and small business volumes; storyboard narratives and graphics to meet Section M criteria, page limits, and classification and export controls.
  • Orals Coaching And Rehearsals: Develop orals strategy, speaker roles, visual aids, and question-and-answer banks; run coached rehearsals and mock boards to improve clarity, timing, and evaluator confidence.

Compliance

  • ITAR/EAR Export Controls Compliance Program: Design and implement International Traffic in Arms Regulations and Export Administration Regulations controls, including classification, licensing, technology control plans, visitor protocols, and supplier oversight.
  • CMMC And NIST 800-171 Compliance Readiness: Assess gaps to Cybersecurity Maturity Model Certification and NIST SP 800-171; build System Security Plan, POA&M, remediate controls, and stand up continuous monitoring for CUI.
  • FAR/DFARS Flowdown And Clause Management: Build clause library, automate FAR and DFARS flowdowns, supplier attestations, and audit trails to reduce noncompliance risk and speed compliant subcontracting.
  • DCMA CPSR Readiness And Remediation: Prepare for Defense Contract Management Agency Contractor Purchasing System Review with policy upgrades, file documentation standards, training, and corrective actions to achieve adequate system approval.
  • NISPOM Security Compliance Program: Design National Industrial Security Program Operating Manual compliance system covering facility clearance, classified handling, insider threat, self-inspections, and DCSA interface to sustain eligibility.

Quality Management Systems

  • QMS Architecture And Certification Readiness: Design ISO 9001-compliant shipbuilding QMS with process maps, procedures, document control, internal audits, and management review to achieve certification and customer approvals (NAVSEA, ABS, DNV).
  • Inspection And Test Planning Excellence: Standardize inspection plans with hold points, Government Mandatory Inspection Points (GMIPs), acceptance criteria, and digital records aligned to NAVSEA, ABS, and USCG to reduce rework.
  • Special Process Qualification And Control: Establish welding, nondestructive testing, and coating controls; qualify Welding Procedure Specifications (WPS) and Procedure Qualification Records (PQR), certify personnel, and raise first-pass yield, minimizing escapes.
  • Nonconformance And Corrective Action System: Implement Corrective and Preventive Action across NCR, MRB, and Failure Reporting, Analysis, and Corrective Action System to cut cycle time, recurrence, cost of poor quality.
  • Supplier Quality Assurance And Advanced Planning: Build supplier quality system with Advanced Product Quality Planning, surveillance, special process approval, First Article Inspection, and incoming inspection to improve delivered quality and acceptance.

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