Concept “Sisu” is a Finnish word that refers to a combination of courage, resilience, grit, tenacity, and perseverance. It is a term that is deeply ingrained in Finnish culture and is often used to describe the Finnish national character. The concept of sisu has been around for centuries, but it was popularized in the early […]


Concept The ADKAR Model is a change management framework developed by Jeff Hiatt, the founder of Prosci (pronounced “PRO-see”), a research and consulting firm that specializes in change management. The ADKAR model is an acronym that stands for Awareness, Desire, Knowledge, Ability, and Reinforcement. It is a goal-oriented model that focuses on the individual and […]


Concept Inversion is a problem-solving technique that involves asking “What would we do if we wanted to accomplish the opposite?” It is a form of lateral thinking that encourages teams to consider new and unconventional perspectives on a problem. The technique works by reversing the problem and looking at it from the opposite perspective, which […]


Concept In his book “The Tipping Point,” Malcolm Gladwell introduces the concept of “Mavens” as a key player in the spread of ideas and information. Mavens are individuals who possess a deep understanding of a particular field or subject and act as information brokers, sharing their knowledge and expertise with others. They are often seen […]

What would we need to believe?

Concept Asking the question “What would we need to believe to think this idea can be a success” can reframe the discussion and help a business team surface hidden assumptions that may be holding them back from fully considering the potential of a new product or service. This question encourages the team to step back […]

Wabi sabi

Concept Wabi-sabi is a Japanese aesthetic concept that values simplicity, imperfection, and the beauty of the natural and the aged. It is a worldview that embraces the natural cycle of growth, decay, and death. Wabi-sabi is often associated with the tea ceremony, in which a simple bowl and a simple tea are appreciated for their […]

Cobra effect

Concept The Cobra Effect is a phenomenon where an intended solution to a problem actually makes the problem worse. It is named after a historical incident in colonial India, where the British government offered a bounty for dead cobras in an attempt to reduce the cobra population. However, instead of decreasing the cobra population, this […]


Concept 5S is a methodology used in the field of lean operations to improve efficiency and productivity in the workplace. It is a systematic approach to organizing and maintaining a clean, safe, and efficient work environment. The term “5S” refers to five Japanese words that begin with “S” which represent five different phases of the […]


Concept Kintsugi, also known as “kintsukuroi,” is a Japanese art form that involves the repair of broken pottery using lacquer mixed with gold, silver or platinum. The term “kintsugi” translates to “golden joinery” and the philosophy behind the art form is to embrace the imperfections and the history of an object, rather than disguising or […]

Eisenhower matrix

Concept The Eisenhower matrix, also known as the Eisenhower box, is a tool for prioritizing tasks and responsibilities based on their level of importance and urgency. The matrix is named after President Dwight D. Eisenhower, who is said to have used it as a way to organize his tasks and responsibilities. The Eisenhower matrix is […]