Use this to avoid “partner selection by charisma.” Evaluate capability and governance.
Partner/JV evaluation scorecard (fill in per partner)
- Commercial reach
- What you must learn: beachhead account access; proof selling similar offers; pipeline quality
- Weight: ____%
- Score (1–5): ____
- Evidence: __________________________________________
- Delivery capability
- What you must learn: service footprint; certifications; SLAs; exception handling; scalability
- Weight: ____%
- Score: ____
- Evidence: __________________________________________
- Financial capacity
- What you must learn: working capital; credit discipline; ability to fund inventory/field teams
- Weight: ____%
- Score: ____
- Evidence: __________________________________________
- Governance
- What you must learn: data sharing; reporting; audit rights; conflict rules; termination readiness
- Weight: ____%
- Score: ____
- Evidence: __________________________________________
- Integrity risk
- What you must learn: ownership transparency; third-party usage; government touchpoints; ethics posture
- Weight: ____%
- Score: ____
- Evidence: __________________________________________
- Strategic alignment
- What you must learn: priority of your offer; conflicts; competitor ties; investment appetite
- Weight: ____%
- Score: ____
- Evidence: __________________________________________
Decision and conditions
- Decision: ☐ Proceed to pilot ☐ Proceed non-exclusive ☐ Hold ☐ Drop
- Key conditions (must-haves to proceed): __________________________________________
- Deal breakers (automatic stop): __________________________________________
Pressure-test pilot requirements
- Joint account plans: top 20 targets, named owners, weekly progress review
- Enablement completion: product, messaging, pricing corridor, compliance training (documented)
- Reporting: shared pipeline stages, price realization, service outcomes; no “black box” deals
- Behavior checks: objection handling; discounting pattern; escalation discipline; adherence to terms
Contract terms checklist (don’t sign without clear answers)
- Customer ownership: who owns relationship, renewals, and support communications
- Data rights: access to customer master data, pipeline data, pricing, performance reporting
- Price integrity: who can discount; floors; approvals; give-get rules
- Audit rights: compliance and performance audits; right to review subcontractors
- Exclusivity: if any, time-boxed with performance thresholds; termination for underperformance
- Termination: clear exit + transition assistance; customer handover + data export
Diligence request list (minimum)
- Corporate: ownership/beneficial owners; registrations; affiliates; litigation history
- Financial: 2–3 years statements; cash/credit position; customer concentration; aging reports
- Compliance: anti-corruption policy; sanctions screening process; past investigations; key third parties
- Commercial: customer list in target segments; references; competitor relationships; pricing norms
- Operations: service locations; certifications; subcontractors; SLA performance data (if available)
- Systems/data: CRM/reporting capability; security posture; willingness to share required data fields
- For JVs, add governance diligence: reserved matters; board composition; deadlock resolution; related-party controls; dividend policy; IP ownership; exit provisions
- Commercial reach