What is the Six Sources of Influence Model?

What is the Six Sources of Influence Model?

1. Person or firm who created the framework

The Six Sources of Influence Model was developed by Joseph Grenny, Kerry Patterson, David Maxfield, Ron McMillan, and Al Switzler.

2. Description of the framework

The Six Sources of Influence Model is a comprehensive framework designed to change behavior by leveraging six key sources of influence across personal, social, and structural domains. The six sources are:

  1. Personal Motivation: Encouraging individuals to engage in the desired behavior by making it personally rewarding or aligning it with their values and interests.
  2. Personal Ability: Enhancing individuals’ skills and capabilities to perform the desired behavior through training, education, and practice.
  3. Social Motivation: Leveraging social influences by using peer pressure, role modeling, and social norms to encourage the desired behavior.
  4. Social Ability: Providing social support and resources, such as coaching, mentoring, and teamwork, to help individuals perform the desired behavior.
  5. Structural Motivation: Using incentives and rewards, as well as disincentives and penalties, to motivate individuals to engage in the desired behavior.
  6. Structural Ability: Creating an environment that supports the desired behavior through changes in systems, processes, tools, and physical spaces.

3. The framework's "secret sauce"

The distinctive feature of the Six Sources of Influence Model is its holistic approach, which integrates multiple sources of influence to drive behavior change. By addressing personal, social, and structural factors simultaneously, the model provides a comprehensive and effective strategy for achieving sustainable behavior change.

4. Situations for which the framework is particularly well suited

  • Organizational change and transformation initiatives
  • Performance improvement programs
  • Health and wellness programs
  • Leadership development and behavior change initiatives
  • Any context requiring a multifaceted approach to behavior change

5. Practical instructions for using this framework

Step 1: Identify the Desired Behavior

  1. Define the Behavior:
    • Clearly define the specific behavior you want to change or encourage.
    • Ensure that the behavior is actionable and measurable.
  2. Understand the Context:
    • Analyze the context in which the behavior occurs to understand influencing factors.
    • Consider the environment, social dynamics, and existing habits.

Step 2: Apply the Six Sources of Influence

  1. Personal Motivation:
    • Identify ways to make the desired behavior personally rewarding or align it with individuals’ values and interests.
    • Use techniques such as goal setting, personal stories, and highlighting intrinsic rewards.
  2. Personal Ability:
    • Enhance individuals’ skills and capabilities to perform the desired behavior through training, education, and practice.
    • Provide opportunities for skill development and continuous learning.
  3. Social Motivation:
    • Leverage social influences by using peer pressure, role modeling, and social norms to encourage the desired behavior.
    • Identify and engage key influencers and role models to support the behavior change.
  4. Social Ability:
    • Provide social support and resources, such as coaching, mentoring, and teamwork, to help individuals perform the desired behavior.
    • Foster a supportive and collaborative environment.
  5. Structural Motivation:
    • Use incentives and rewards, as well as disincentives and penalties, to motivate individuals to engage in the desired behavior.
    • Design a reward system that reinforces the desired behavior.
  6. Structural Ability:
    • Create an environment that supports the desired behavior through changes in systems, processes, tools, and physical spaces.
    • Ensure that the necessary resources and infrastructure are in place.

Step 3: Implement and Monitor

  1. Develop an Action Plan:
    • Create a detailed action plan that outlines the strategies and interventions for each source of influence.
    • Ensure that the plan is specific, actionable, and time-bound.
  2. Execute the Plan:
    • Implement the strategies and interventions according to the action plan.
    • Provide the necessary resources and support to ensure successful execution.
  3. Monitor Progress:
    • Continuously monitor the impact of the interventions on the desired behavior.
    • Use performance metrics and feedback to assess progress and identify areas for adjustment.

Step 4: Evaluate and Adjust

  1. Evaluate Impact:
    • Conduct regular evaluations to assess the effectiveness of the interventions.
    • Use the insights gained to make necessary adjustments to the strategies.
  2. Sustain the Change:
    • Ensure that the behavior change is sustained over time by reinforcing the desired behavior and providing ongoing support.
    • Foster a culture of continuous improvement and adaptation.

6. Further Reading

Download the complete Field Guide to Change Managment Frameworks

Field Guide to Change Management Frameworks

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