Podcast: customer service
Unleashed, hosted by Umbrex Co-Founder Will Bachman, is the podcast that explores how to thrive as an independent professional.
HOW TO THRIVE AS AN
One weekly email with bonus materials and summaries of each new episode:
We’ve collected a set of top episodes that we most frequently recommend to answer the most common questions on getting started as an independent consultant. If you are new to Unleashed, start with these.
Craig Beal on the Travel Business
Rob Ristagno on Customer Segmentation
Episode 403: Customer Experience Excellence
Rick Denton has over a decade of experience in customer service and relations; he is now the managing principal at EX4CX, a company that helps companies increase revenue by listening to customers and creating great experiences for their customers. In this episode, Rick shares his expertise in this field and talks about his new podcast.listen