Robyn M. Bolton shares an evergreen post on the benefits of thinking visually for business, and how to do it. Last week, I wrote about Visual Thinking Strategies (VTS), a process of using art to teach visual literacy, thinking, and communication skills. Typically, used in primary school classrooms, VTS has made its way into the […]
Robyn Bolton explains why Visual Thinking (VTS) sessions improve creative problem solving and critical thinking skills and provide major benefits to executives. “It was quite a sight! A dozen senior executives from a big, conservative financial services firm, all sitting on the floor in front of a painting, talking about what it could mean […]
Jared Simmons provides a concise post that identifies the three most common factors that impede progress. Whether you are chasing profit or purpose, a team’s ability to make progress is critical to achieving its objectives. There are many obstacles that keep a team from operating at its full potential, but the three most common […]
Azim Nagree provides three factors that can help determine whether you need a single, mixed-function team or two separate teams when it comes to account management and customer success. ‘What’s the difference between Account Management and Customer Success? And more importantly, when do I need separate AM and CS teams?’ I’ve been asked this […]
Carlos Castelan shares how to improve the customer experience and team collaboration. In today’s world where change is one of the only constants, we often hear of companies undergoing a transformation to reinvent themselves and revitalize their customer offerings. This is a natural function of the organizational life cycle where companies grow and organize […]
Kaihan Krippendorff takes a left turn off a straight road to discover the benefits of not planning as a fundamental benefit to innovation. Twenty years ago, long before we had children, my wife and I decided to spend Valentine’s Day weekend in Tuscany. We were living just a two-hour flight away in London […]
With New Year in the rear view mirror, are you driving forward with your resolutions? Robyn Bolton provides five ways to improve your resolve. According to research by Strava, the social network for athletes, most people will have given up on their New Year’s Resolutions by Sunday, January 19. While that’s probably good […]
Susan Drumm provides four steps to ensure you will get honest feedback from your team. Do you think you can get your team to give you honest feedback? Like no-holds-barred honest? Many of my clients tell me they struggle to get real feedback from their direct reports and I’m not surprised. Does this story sound familiar? […]
An evergreen post from Gaelle Lamotte to kickoff 2020 and help you prepare for what lies ahead. In a world of disruptive businesses, overwhelming information and relentless change, companies have to master the art of strategy execution to be agile enough to capitalize on growth opportunities. Excellence in execution is what makes the difference between […]
To inspire successful innovation, Kaihan Krippendorff explains why the composition of the founding team is crucial and why the first step should be to find a sherpa. He provides six questions to help you assess and secure a powerful advocate to lead the team. That historic moment when the perfect team unifies beyond an opportunity, […]