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team leadership

team leadership

Conflict in the workplace is a common problem for all companies, however, in this article, Bernie Heine offers ways to resolve employee conflict and move it from destructive to productive.  We’re all very familiar with conflict, whether it be in our friendships, familial dynamics, or professional relationships. Conflict is a regular aspect of interpersonal relationships and, when handled productively, can lead to innovative solutions. Not being on the same wavelength with someone frequently occurs in a world of individualism and…
Patrice Gorin provides an overview of using software as a means of digital self management and how it can help promote team productivity. As described in my previous blog (Software as a Second Self: SaaS2), our ability to handle life in all its many facets is under constant pressure. As a result, it is becoming increasingly important for individuals and teams to find ways to reduce overwhelm and achieve goals. I love Tiago Forte’s approach to digital self management. He…
In this article, Lars Linnekogel shares the key points of importance in the formation of a project team. In our work to date, we have been introduced to many project teams on the basis of which a project can succeed or possibly fail. The “formation of a project team” may sound simple at first, but entails a large number of important factors which must be taken into account by the project leader. This article outlines the points of importance with…
Tineke Keesmaat explains why talking is often better than sending an email when it comes to communicating and leading your team.  Research shows that over 90% of leaders still rely on emails to engage with teams. While email is useful, if you want to be an inspiring leader you need to actually talk with your teams. Here are some ideas to get you started. Orchestrate meaningful in-person sessions. Passion and pace can’t be created in an email. A formula we’ve…
Greg Acton shares a podcast where he discusses problem solving and leadership with Steve Caldwell at Manager Mojo. While leadership entails guiding people in the direction of success, it also requires the ability to look at problems and seek solutions. How you frame those problems can have much to do with the solution arrived at. Mark Twain once said, “What gets us into trouble is not what we don’t know, it’s what we know for sure that just ain’t so.”…
In this post, Jessica Lackey identifies the five costs of misalignment and what you can do about it.  It can be easy to stay super busy by taking action in our lives and businesses. #productivity #hustleculture But if the actions we are taking are not aligned to our deepest blueprint, our inner knowing, then we aren’t truly operating in our highest gifts that will transform our revenue and results. We might be treading water, or “wasting time”, instead of being…
Robyn Bolton shares one simple rule that can help build a culture of innovation and a solid team.  I do.  We do.  You do. My Mom taught pre-school.  It wasn’t a job; it was her calling.  Kids gravitated to her like she was the Pied Piper, and she greeted them with unequaled patience, acceptance, and love.  Years later, her students would talk about how she changed their lives when they were only four years old.  And she did it by…
Often the best-laid strategies of consultants come to a grinding halt at the people level. Amanda Setili shares a post that offers a few practical steps you can take to encourage others to take action. The biggest obstacle to your progress is often something you can’t see, hear or even name. It is not something tangible and obvious. The biggest obstacle is… a quiet unwillingness—perhaps even reluctance—to do the things that you need someone to do. You ask Engineering to…
As advances in technology improve processes and operations, business leaders must still deal with the prevalent issue of human behavior, especially when it is problematic and recurring. Mark Ledden shares four key steps that can change the negative habits towards the positive. While Kenning coaches do sometimes help our clients learn how to invent and adopt entirely new behavior patterns, we often are asked to help our clients bring behaviors they already exhibit in one context to a different context. …
Jesse Jacoby shares key steps for leaders to help their team accept and manage change. In your role as a leader, you will likely encounter resistance to change at some point from one or more of your own team members. Resistance may come from a variety of sources: An individual with a difficult personality Someone anxious about impending change A person who disagrees with your vision Resistance is usually demonstrated in one of four ways, each with the potential to…
  How do you inspire creative thinking in your team without engaging the muse or adopting questionable practices? Stephen Wunker provides six practical steps that won’t break the law but will help break through constraints of the mind. How do I get my team to show creative thinking?” Under normal circumstances, many executives we work with routinely face this challenge. But with the pandemic transforming the way we do business, bold thinking has turned into a necessity. Several obstacles block…
  Rob Ristagno shares a podcast with a transcript that illustrates the important role company culture plays in the growth of the company.  David Kinsley didn’t anticipate taking over the family business. In his teenage years, he dreamed about becoming a Wall Street power broker, vacationing in St. Barths, and living a life filled with the finer things. But when a chronic illness upended his first two years of college, his life changed course. He finally found relief and recovery…
  Robyn Bolton recently had an article published in Forbes that is designed to help business leaders and managers get the best results from proactive employees.  One of the first pieces of professional advice many people receive from their managers is, “Bring me solutions, not problems.” From my perspective, this is good coaching because it teaches people to be problem-solvers, to think critically about the problems they see and to take ownership for solving them. But if you have ever…
  In this article, Amanda Setili explains why conflicting opinions are a necessary part of growth. Back when I was applying for admission to Harvard Business School, one of the essays I had to complete was “when did you confront an ethical dilemma and how did you handle it?” I remember being stuck on this question for quite a while, because as a young engineer, it seemed to me that every question had a correct answer. There are no ethical…
  In this article, Amanda Setili explains why it’s necessary to dig below the surface of agreement to avoid the issue of last-minute naysayers. Imagine a high-level team whose members represent different stakeholders. It might include representatives from a wide range of disciplines, divisions, companies or even communities. At first, they are all enthusiastically working together to define a common path forward. As “consensus” nears, some members quietly begin to lose their enthusiasm. They start to wonder whether the direction…
  Amanda Setili draws attention to the problems that arise when there is not a process in place to understand evolving customer needs and develop new offerings to meet those needs. Have you ever been on a team that has spent weeks trying to solve a problem, and then one day it dawns on you that you are each trying to solve a different problem? To illustrate, imagine a company whose leadership is frustrated by their lack of growth, so…
  From Johannes Hoech’s company blog, an article that shares the facts and stats on how the pandemic has affected B2B marketing teams and what they can do about it.  For B2B marketers in 2021, a new mandate has become clear: Evolve or perish. As marketing leaders steer their ships through the turbulence of COVID-19, they’re encountering the sobering reality that there will be no return to business as usual, even after they get to calmer waters. Marketing teams may…
  In this article, Tineke A. Keesmaat shares the results from a series of roundtable discussions on reimagining organizations post COVID-19.    “TILTCO held a series of roundtable discussions in January and February 2021. Attended by business leaders, consultants, academics and experts, the discussions gathered insights and practical ideas to help leaders reimagine their organizations as we emerge from the Covid-19 pandemic.  The pandemic has turbo charged the move to new ways of working. Hybrid work environments – that is,…
  Jeffery Perry identifies the importance of authenticity in leadership and how to achieve it.  Do you? In the age of “keeping it real,” people in leadership roles are encouraged to project their authentic selves as a prerequisite for top performance and to inspire others. It is almost impossible for leaders to be effective without being true to themselves. This requires looking in a mirror, unapologetically embracing who they are and projecting to the world. However, not all authenticity is…
  If you have experienced great ideas die in the making and want to avoid this in the future, read on. Robyn Bolton offers a few expert tips on how to combat the problem of the ‘derailers’ in your midst. Innovating – doing something different that creates value – is hard. Innovating within a large organization can feel impossible. In my work with corporate innovators, we always start with great optimism that this time will be different, this time innovation…
  David Edelman explains how the foundations of Theater provide powerful tools for leaders to connect, motivate, and deliver during times of constant dramatic change.  When a theater is empty, the tradition is to keep a lone bulb lit on the stage — a ghost light — really for safety, but superstitiously to keep away the bad spirits lurking in the building. Sadly, most theaters right now are lit merely by their ghost bulb, but in the absence of action…
  Peter Costa shares a lesson from history to illustrate why leadership without management renders a leader ineffective and possibly dangerous.  What do you think of when you see the word “management”? Probably nothing good.  Management seems to have become a dirty word, the antithesis of what a real leader is supposed to be. I believe it’s time to rethink that view.  To be a truly effective leader, you need to develop a full suite of both leadership AND management…
  In this article, Robyn M. Bolton provides a few practical steps that can be taken to help build and improve innovation in the workplace.  According to a 2018 survey by NPR and The Marist Poll, the most common New Year’s resolution is to exercise more.  Not surprisingly, losing weight and eating a more healthy diet ranked third and further, respectively (“stop smoking” was #2, in case you’re curious). Hitting the gym to drop weight and build muscle is a…
  Discover thirteen ways to improve leadership on the shop floor in this older, but always relevant, post from John Sturdivant.  Frontline operations leaders have a tough job, and I’ve seen huge ranges in styles and effectiveness. The best leaders are caring, but know when to be tough. They have their priorities straight, and say no to everything else. They have invested time and effort into building an infrastructure for team performance. And most importantly, they have mutual trust with…
  Joana Domingues explains how a strong tactic of team leadership may be to admit when you need help. Every time I do it, it’s magical. And yet, I refrain. After all, I’ve spent a life showing myself strong and helpful, capable of dealing with anything you throw at me, and with composure and a smile (without asking for help). Isn’t that the definition of “very professional”? Well… it surely has its merits, and I’ve found it’s also a recipe…
  Zaheera Soomar shares a comprehensive and well-researched paper that highlights a framework organisations with remote and virtual teams can use as a guideline to build and maintain trust. Trust is an important concept in assessing and measuring business behaviour from an organisational performance and culture lens, and has become a source of competitive advantage for organisations especially within the knowledge economy. Studies show that organizations with a high level of trust have increased employee morale, more productive workers, and…
  Toopan Bagchi identifies the importance of  building segmented brand management teams to maximize marketing capabilities and effectiveness.   In a continuously disrupted landscape, many retailers are realizing the potential for private brands to not only improve margins, but to also attract customers, build baskets and drive loyalty. However, given retail’s traditional reliance on CPG companies to develop and cultivate brands, capabilities around true brand management are often limited.  Retailers leaning in on private brands would be wise to establish and…
  Paul Millerd takes a look at business growth data from the 1970’s onward to build a vision of future organizations and explain how the changing business landscape will impact the work environment.  I have studied organizations, people and motivation and am fascinated by the changes that have unfolded in my relatively short career. I’ll defer to Neils Bohr to qualify this entire piece: ‘Prediction is very difficult, especially if it’s about the future’ — Neils Bohr Since I can’t predict the…
  Aneta Key shares a short message that shines a light into the importance of leaders spending valuable time on scenario planning, and how following military training can guide business strategies.  It is important for leadership teams to regularly work through scenarios across time horizons.  Strategic decision-making is at the core of leadership and is what Aneta Key facilitates among clients. It is also one of the core areas explored in the GrowthKey leadership development programs. This question is a…
  Jared Simmons provides a concise post that identifies the three most common factors that impede progress.  Whether you are chasing profit or purpose, a team’s ability to make progress is critical to achieving its objectives. There are many obstacles that keep a team from operating at its full potential, but the three most common (and solvable) ones are ambiguity, apathy, and amateurism. The challenge is recognizing them in action.   Discover how the following three A’s impact your team:…
  Azim Nagree provides three factors that can help determine whether you need a single, mixed-function team or two separate teams when it comes to account management and customer success. ‘What’s the difference between Account Management and Customer Success? And more importantly, when do I need separate AM and CS teams?’ I’ve been asked this question multiple times in the last few months so it’s clear that many people are grappling with this problem. The short answer – it depends….
  Carlos Castelan shares how to improve the customer experience and team collaboration. In today’s world where change is one of the only constants, we often hear of companies undergoing a transformation to reinvent themselves and revitalize their customer offerings. This is a natural function of the organizational life cycle where companies grow and organize in a variety of ways along the way, including around services or products. However, in focusing on efficiency and processes to enable scale, organizations lose…
  Kaihan Krippendorff takes a left turn off a straight road to discover the benefits of not planning as a fundamental benefit to innovation.   Twenty years ago, long before we had children, my wife and I decided to spend Valentine’s Day weekend in Tuscany. We were living just a two-hour flight away in London at the time, so leaving on a Friday and returning on a Monday would still mean two days and three nights of rolling hills, wineries,…
  With New Year in the rear view mirror, are you driving forward with your resolutions?  Robyn Bolton provides five ways to improve your resolve.   According to research by Strava, the social network for athletes, most people will have given up on their New Year’s Resolutions by Sunday, January 19. While that’s probably good news for all the dedicated workout enthusiasts who will be glad to get their gyms back, given that the most common New Year’s resolution is…
Susan Drumm provides four steps to ensure you will get honest feedback from your team. Do you think you can get your team to give you honest feedback? Like no-holds-barred honest?   Many of my clients tell me they struggle to get real feedback from their direct reports and I’m not surprised. Does this story sound familiar? One of my senior clients recently received the results of his 360 report and was surprised to learn that his team felt they weren’t being…
An evergreen post from Gaelle Lamotte to kickoff 2020 and help you prepare for what lies ahead.  In a world of disruptive businesses, overwhelming information and relentless change, companies have to master the art of strategy execution to be agile enough to capitalize on growth opportunities. Excellence in execution is what makes the difference between good strategies and success in the marketplace for your customers, partners and employees, and ultimately investors and shareholders.   Points covered include: -Understanding the organization’s…
To inspire successful innovation, Kaihan Krippendorff explains why the composition of the founding team is crucial and why the first step should be to find a sherpa. He provides six questions to help you assess and secure a powerful advocate to lead the team. That historic moment when the perfect team unifies beyond an opportunity, pregnant with possibility, is the essential scene of any great innovation legend: think Jobs and Wozniak when they created Apple, Gates and Allen with Microsoft,…
Geoff Wilson explains what Andrew Luck’s recent retirement from football should teach executives about protecting top talent. If you are an organizational leader who is leaning on a few star talents surrounded by a supporting cast of also-rans to ‘gut it out’ on a daily basis, you are playing a very dangerous game. Because when your top talent has had enough–when you have extracted enough of their soul by asking them to jump on yet another grenade dropped by a poor…
Susan Drumm identifies how conflict can achieve greater results when it grows from cognitive diversity and provides a few factors that can help you build a cognitively diverse team.   When you imagine an incredibly effective, successful team meeting, what does it look like? For some people, it looks like this: One person talking while everyone nods. Someone is taking notes while muttering, ‘Yes, I think so too!’ The leader wraps the meeting by asking, ‘So we’re all in agreement?’ And everyone…