David Gross provides the first article in a series that illustrates the changes taking place in the US retail sector and what this means for consumers.
In this new series, “Irreversible Change in US Retail,” we explore the sweeping restructuring taking place in the retail industry. Most importantly, we explore the implications for consumers—a topic overshadowed by all of the talk about retailers, their suppliers, and their landlords.
While this restructuring started prior to COVID’s arrival, COVID accelerated the pace and scale of change to previously unimaginable levels.
Ultimately, consumers will encounter fewer choices on where to shop and higher prices. Worse yet? The pain for consumers is probably closer than you may think.
Key areas covered in this article include:
- Record levels of retail bankruptcies
- Amazon vs. Walmart
- The implications of a consolidated market
Access the full article, Irreversible Change in US Retail (First in a Series), on consultsvp.com.
Angela Thompson shares a complimentary experiential and distinctive retail patterning observations in a detailed report, and provides observations on post COVID19 implications.
Earlier this year, I conducted my annual experiential and distinctive retail patterning in (a pre-COVID-19) New York City. While the world has shifted and the way in which retailers offer experiences has changed, I believe that there are still key takeaways from the patterning which can be applied to today’s shopping experience.
The goal of experiential retail is to engage the customer, increase brand loyalty and, ultimately, drive sales. These findings may need to be altered into a virtual environment or they may inspire novel ideas to solve new in-store challenges. Either way – I’m hopeful that you will find this work interesting and helpful.
Amongst the highlights: Starbucks’ Pick-up only store, Atelier Beauté Chanel brand immersion, Puma’s tech-enabled store + 17 more stores.
Please feel free to share this patterning with others in your network whom you feel would also benefit from this work. As always, I’m happy to chat with you further about these findings, brainstorm the next iteration of your retail strategy or conduct market research to get a pulse on your consumer sentiment.
- Key takeaways
- Patterning themes comparison grid
- Store by store recap including post COVID-19 recommendations
- Select store year-to-year changes
- Thompson Marketing consulting bio and capabilities
Download the full report, 2020 Experiential & Distinctive Retail Patterning + Post COVID-19 Recommendations, through Dropbox.