Paul Millerd shares insights from multiple sources on the future of work in these five conversations.
The future of work can mean anything. I’ve had many conversations and discussions around the idea of “future of work” where people talk past each other, often focused on different fundamental issues. In an effort to make sense of this complexity and create some common ground for the many people having these conversations, I propose differentiating between five future of work conversations:
Conversation #1: Macro Trends (consultancies, journalists, politicians)
This conversation is typified by looking at trends and then working backward to see what the implications are for people. Terms like “fourth industrial revolution,” “the end of work,” “post-work,” “artificial intelligence,” and “robots” are used prolifically. McKinsey writes in a report on the future of work:
‘Automation, digital platforms, and other innovations are changing the fundamental nature of work.’
‘Automation, advanced manufacturing, AI, and the shift to e-commerce are dramatically changing the number and nature of work.’
…and finally, The Brookings Institute:
‘Robots, artificial intelligence, and driverless cars are no longer things of the distant future.’
Key points include:
- One of the top three skills workers will need
- The Gig Economy
- Evolving Organizational Ecosystems
Read the full article, The Future Of Work Is Five Different Conversations, on LinkedIn.
Christy Johnson provides two valuable resources with reviews of tools to help guide your team through the current pandemic situation and maintain productivity, boost morale, and ensure effective communication.
The internet is saturated with ‘remote work tips and tricks,’ ’10 ways to stay focused,’ ‘best home office tools and gear,’ and other guides to make remote work more productive. At Artemis Connection, we believe there is something missing: research-based tools to foster employee morale and effective team communication and collaboration. Through our focus groups and interviews, we have seen that companies who foster morale and an accepting culture outperform the competition. That’s why we’ve compiled our list of the top remote work tools to foster collaboration and effective communication.
And of course, if you’re interested in research-based tips to maximize your productivity as a remote organization, check out our Navigating the New World of Remote Work report.
Key points in the resources include:
- Team communication tools
- Tools to establish employee routines
- Tools to show employee appreciation
- How to make remote work work for you
- Management considerations
- How to innovate virtually
- Logistical solutions
Read the full article, Tools to Foster Collaboration & Effective Communication Remotely, and access the links to the PDFs on Artemisconnection.com
As the world begins to realize there will be no return to normal, Diane Mulcahy shares an article that explores the need to rethink the future of work.
Work was ripe for disruption long before 2020. The fundamental structure of work, and the ways we work, haven’t kept pace with technology, with corporate needs to access the right talent at the right time, or with workers’ preferences for greater flexibility and control.
Now that it’s been disrupted – now that how and where and when we work has all fundamentally changed – we aren’t likely to revert to the way we used to work. There is no return to normal.
Abandoning the idea that we’re going back, and backwards, to our old working lives opens up a whole new set of possibilities and opportunities about ways to move forward. It offers us the chance to rethink what work will look like, not return to what it was.
Companies have traditionally organized the work they need to get done into full-time jobs, which they then fill with full-time employees. Full-time jobs aren’t going away, but they are being supplemented by a more flexible, dynamic approach to structuring work into projects, assignments, and tasks.
Points covered in this article include:
- Breaking jobs into more precise and specific units
- Moving past the idea of an office-based workplace
- Workforce as a service (WaaS)
Read the full article, We Need to Rethink Normal, Not Return to It, on ADP.com.
If you struggle to stay motivated when working from home, this post is for you. Jeremy Greenberg shares an article that explores the cons of working at home, and what you can do to improve your performance all by yourself.
Tens of millions of us — two thirds of all American full-time workers — are now working from home. This often means we’ve had little direct supervision or oversight in months, away from our colleagues’ (and our boss’s) watchful eye.
That may feel nice… but data shows that we perform better when we know we’re being observed. For example, in a study of 40,000 Virgin Atlantic flights conducted by the National Bureau of Economic Research, one group of captains was told that their fuel performance was being monitored, and the other group was not. The captains who knew they were being observed had better fuel efficiency throughout takeoff, flight, and landing. The principle that direct observation improves work performance is commonly known as the “Hawthorne effect.”
I’ve thought a lot about this lately, because I developed a podcast called Follow the Leader. I recorded a CEO during a pivotal moment in his business, and he later told me that the direct observation helped him focus. “I was more reflective and poised than I would have been having done this on my own,” said the CEO, Taymur Ahmad, of the company Actnano. Interesting! So how can we all gain that benefit, even if we don’t have a boss (or podcaster) watching?
Key points covered in this article include:
- Add self-observation to your routine
- Get an accountability partner
- Go public
Read the full article, You Work Better When You’re Being Watched. Here’s How To Monitor Yourself, on Entrepreneur.com
Amanda Setili was recently interviewed by Colleen Francis on LinkedIn Live where they discussed how the pandemic will improve certain areas of business for the employer, the employee, and the customer.
What a fun and thought provoking conversation with Colleen Francis today. We covered a lot of terrain, including:
– How having a diverse team makes you more resilient in the face of market upsets.
– 3 things you must do to maintain your team’s productivity and enthusiasm when times are tough.
– Six things that will improve as a result of the pandemic:
o How pricing will change
o Why customer-supplier relationships will change for the better
o What new business opportunities and white space will be created
o Why sales productivity and effectiveness will increase dramatically
o How video game companies will lead the way into new remote experiences for businesses.
o Why remote work is here to stay, and why it will improve our outcomes and lives.
– How comfort with uncertainty creates a lasting competitive advantage, now more than ever.
Catch the full interview, Six Things that may Change for the Better, on LinkedIn.
Umbrex is pleased to welcome Melanie Espeland with Espeland Enterprises. Melanie S. Espeland has over 13 years of professional experience across strategy and operations. She is the Founder of Espeland Enterprises, a boutique consulting firm. Their services include executive voice coaching and business consulting.
Melanie has consulted for businesses for 5 exciting years, utilizing her MBA and toolkit from top tier management consulting firm McKinsey & Company.
For her Executive Voice Coaching clients, she offers a unique mix of voice prowess (as a signed Voice Actor with CESD Talent) and prestigious business savvy. Melanie believes there is an incredible opportunity for professionals to improve their careers and overall confidence through harnessing their voices.
Melanie has an MBA from Columbia Business School, a BS from Cornell University, and has studied voice acting with industry leaders Paul Liberti and Anna Garduno.
When not working with E E clients, she enjoys voice acting and painting.
Umbrex is pleased to welcome Kordt Griepenkerl with Med-Beratung. Kordt spent five years in the McKinsey healthcare practice in Germany and then worked in leadership positions for the medtech firms Biotronik and Trumpf Medical (now part of Hill-Rom). He covers a wide range of fields from operations to sales and marketing and extensive international experience. He and has been running his own consulting firm Med-Beratung UG since 2012.
Prior to McKinsey, Kordt obtained this PdD in theoretical physics. He lives in Reutlingen, South of Stuttgart, Germany.
In his spare time, he tries to improve this skill on his trombone and baritone horn as well as getting up to speed, running in the hills behind his house.
Kordt is happy to collaborate on projects in the healthcare industry.
Umbrex is pleased to welcome Thomas Steiner with Steiner Advisory. Tom Steiner combines eight years as a leader in industry with four years of consulting experience, at McKinsey and as an independent. He has served in roles including Sr. Director, Corporate Strategy; Head of Supply Chain; and in various hands-on operational positions where he has led up to 400 people. Tom is particularly passionate about leading transformational change programs for clients. He has functional expertise in supply chain, operations, strategy, and M&A integration; and is focused on clients in industries including energy, industrials, technology, manufacturing, and private equity.
Tom lives in Houston, Texas with his wife and three daughters
Umbrex is pleased to welcome Shona Especkerman with Invictus Consulting. Shona is an accomplished management consultant and senior adviser with 20+ years of experience in Top Tier consulting firms (Booz & Company, Schlumberger, Accenture) on complex strategic engagements for companies, governments and investors. She has been running her own firm since 2016.
She has extensive experience designing innovative solutions for strategy, business development, organisation, business operations and digital challenges. She is passionate about collaborating with senior executives, investors and government officials in Asia Pacific and the Middle East’s fast growing markets to cultivate new business opportunities and create competitive advantage. Her sector experience includes energy, petrochemicals, e-commerce, logistics & transportation, financial services and retail.
She lives in Kuala Lumpur, Malaysia with her fiance, 2 dogs and cat, and is an avid meditator and yoga practitioner. Shona is happy to collaborate on projects involving Strategy, Organisation and Operations
Umbrex is pleased to welcome Rijul Takkar. Rijul Takkar is a Strategy and Operations Consultant specialising in the Metals and Mining sector. He worked with a boutique consulting firm, The Smart Cube, for four years where he led the business transformation programme for the largest steelmaker in the UK. He has extensive experience in setting up transformation offices, driving operations excellence and managing change in large-scale manufacturing organisations. He also worked as a Specialist Consultant with BCG in their Industrial Goods practice, helping drive operations improvement and cost reduction initiatives for the leading steel company in India.
He holds an Engineering degree in Manufacturing and is currently pursuing his MBA from INSEAD. Outside of work, Rijul is a Formula 1 fan and a fitness enthusiast. He is happy to discuss and collaborate on projects involving process and digital transformation, and operations improvement.
Umbrex is pleased to welcome Igor Buchatskiy. Igor is a Managing Partner of BGlobal Capital. Prior to joining BGlobal, Igor has run large farming companies in all the major sectors of agriculture – animal husbandry, row crops and sugar production – and worked as a consultant specializing in Strategy, Operational Improvement and Digital Innovation for McKinsey & Co in Brazil and for Bain & Company in CIS. Igor has also co-founded an FMCG company that today is the leading producer of hummus in Ukraine with over 75% market share.
Igor has over fifteen years of international business development, agricultural and entrepreneurial experience, is passionate about agriculture and food, and always goes an extra mile in order to help entrepreneurs build great companies. He is an active mentor to the startups at the Techstars Farm2Fork program sponsored by Cargill and Ecolab and at the Impulse Accelerator sponsored by OCP. Igor sits on the Advisory Board of Hummingbird Technologies, a UK-based precision Ag platform operating worldwide.
Igor lives in Boston with his wife and son, his daughter Catarina is already in college. He is hoping to get back to competitive tournament poker once the pandemic is over. Igor is happy to collaborate on projects on Strategy/Operations/Digital innovation in Agriculture/FMCG/Mining worldwide.
Umbrex is pleased to welcome Jeff Boschwitz with JSB Consulting. Dr. Jeff Boschwitz has spent the last four years as an independent consultant focused on growth/new product and operations strategy for healthcare companies. Prior to that Jeff was COO of Personal Genome Diagnostics, EVP of Operations and Corporate Development at PLUS Diagnostics, VP Sales and Marketing for Orchid Cellmark and Director of Marketing Strategy and Analysis for Quest Diagnostics. Prior to going to industry, Jeff spent 10 years in consulting, the last five at Booz Allen Hamilton where he was a Principal in the healthcare practice.
Jeff received his PhD in Microbiology and Immunology from Cornell University and completed his Post-Doctoral work at Stanford University. He lives near Princeton NJ with his wife and spends his spare time with his racehorses. Jeff specializes in business unit, asset monetization, and cost reduction strategies and is happy to collaborate with anyone pursuing projects of this type for healthcare clients.
Umbrex is pleased to welcome Brett Pentz. Brett has 12+ years of management consulting and client services experience, delivering a range of strategy engagements for corporate, private equity, and public sector clients across industry, mostly focused in Healthcare and Technology. Brett’s management consulting work spans formative skills and credentials developed at Bain & Company, followed by contributions to position Teneo’s management consulting capabilities to reflect its brand as the global CEO advisory firm. Brett also possesses strong implementation and value delivery credentials from his years as a healthcare software implementation specialist for leading electronic medical record vendor Epic.
Brett primarily focuses on roles and projects where his experience and educational background can add the most value, often serving health and wellness-focused services and technology platform-focused companies, but he has demonstrated successful outcomes as a generalist at Bain and Teneo across a range of industries and project types. Specialties include corporate/BU strategy and planning, sales and marketing effectiveness, commercial due diligence and post-acquisition value creation, and target operating model and organizational design.
Brett lives in Montreal, Canada with his wife, after moving there two years ago from London, England – all part of his American expat adventures. He is happy to collaborate on any projects, particularly in the northeast (of the US and Canada).
Umbrex is pleased to welcome Travis McElveen with Matterhorn Advisors. Travis McElveen spent nearly 4 years at McKinsey & Company in a variety of roles, including Engagement Manager, where he served companies in the transportation, aerospace, and basic materials industries across multiple functions, including operations, pricing, advanced analytics, and growth strategy. Additionally, Travis has extensive experience serving organizations in the federal and non-profit sectors.
After starting his career at McKinsey & Company as a Business Analyst, Travis joined the US Navy as a pilot, ultimately becoming a Tailhook qualified aviator landing on aircraft carriers. Travis rejoined McKinsey in the Charlotte office following his military service.
He lives in Charlotte, NC, with his wife and two children and is an avid skier and outdoorsman.
Umbrex is pleased to welcome Brendan Kelly. Brendan Kelly has more than 15 years of professional experience across multiple sectors and industries including public affairs, top-tier consulting, and financial services.
Following an early career as a lobbyist for the Irish financial service industry, he joined the Dublin/London office of McKinsey in 2010 where he worked primarily on strategy and operations for clients in the banking and insurance sectors. On leaving McKinsey in 2014 he worked initially as an independent consultant before taking up a role as Head of Strategy for Credit Suisse’s private banking business in Europe based in Switzerland. He returned to independent consulting in early 2019 to have greater freedom to develop his own entrepreneurial ideas.
Brendan’s distinctive strengths include conceptual problem solving, communications, and team leadership and his working style combines the intellectual rigor of consulting with pragmatism and practicality.He is particularly interested in supporting projects in strategy development and implementation, change and transformation, and program management.
In addition to his strong background in financial services, Brendan has a proven track record in driving change and creating value across multiple industries including Food, e-commerce, publishing, and pharma. Brendan’s focus is on serving clients in the UK, Ireland, Switzerland and Western Europe.
Umbrex is pleased to welcome Rezzan A Kose. Rezzan is an operations, organizational design, and strategy leader and the founder of Ares, a boutique advisory and consulting firm. Before starting her own practice, Rezzan was the business product owner of an AI-based technology platform at Citadel, a global hedge fund.
Prior to that, Rezzan was an Engagement Manager at McKinsey & Co. focusing primarily on business transformation, process redesign and operations across different sectors including financial services, insurance and pharmaceuticals. Along with client services, she was also the deputy COO for McKinsey’s internal advanced analytics center, overseeing day-to-day operations and execution. Earlier in her career, Rezzan worked as a research fellow at Goldman Sachs covering energy sector and commodities.
She lives in New York City and plays polo competitively.
Umbrex is pleased to welcome Glenton Jelbert to our community. Glenton does operational improvement work and data analytics.
He is a lean manufacturing expert, recently helping organizations with everything from factory layouts to complete operational turnarounds. He is also a data expert.
He has a PhD in Physics, and is comfortable in Excel, Access, MySQL, and Python. He uses these tools to gain operational and strategic insights out of messy data and to set up systems to do the same. He is very hands-on, having been the VP of Engineering at a high tech manufacturer for four years.
He lives in Orange County, California.