As we become increasingly aware of the prevalence of the conscious or unconscious racial bias, Tobais Baer provides a timely article that may help address and overcome sneaky biases that affect decisions, opinions, and actions.  The tragic death of George Floyd has triggered a global push to fight racial discrimination. There are many ways how each of us can contribute to this fight; one important way is to fight our own subconscious biases that can heavily influence our decisions…

  Surbhee Grover discusses diversity and inclusion and explains why solidarity is the key to forging a new paradigm of equality.  The fashion industry saw one debacle after another in 2018-19 that demonstrated just how wide the gap is between how businesses should behave and how they do. In the recent past, Burberry, Gucci and Dolce & Gabbana have been hurt by adverse publicity highlighting their cultural insensitivity.  Dolce & Gabbana’s “Eating with Chopsticks” commercials showed an Asian model trying…

If you want to know more about the potential benefits, scope, pros and cons of business process outsourcing (BPO) and robotic process automation integration (RPA), check out this article from the knowledge hub on David Burnie’s company website.   Both BPO and RPA aim to achieve the goal of streamlining processes, achieving efficiency and increased productivity, and yielding cost benefits. BPO and RPA implementations allow organizations to perform back office, internal, and call centre tasks efficiently quickly. This provides enterprises the…