In this article, Luiz Zorzella explains how a skillful strategy identifies profitable areas. Financial services leaders often overlook the importance of your decision regarding which segments, markets, channels, and products to focus on. One of the reasons is that, while money moves freely, the effort to build channels, brands, products, trust, relationships, and physical infrastructure, can be humongous. Large insurance companies can take more than a year to implement simple changes to existing products. Thus, short of dramatic strategic moves…

  Dan Markovitz provides an article that explores what it means to be a healthy company. What is a healthy person? We can argue over specific metrics, but we’d all agree that we have to account for physical as well as mental/emotional health. What is a healthy organization? As with  individuals, there will be disagreement over metrics, but clearly we have to consider financial performance, internal stakeholders (employees), and external stakeholders (community). Healthy organizations recognize the importance of all three…