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Primary Research

Primary Research

  David Gross takes a look ahead at the looming concern about pension plans.    Author’s note: This article focuses on defined benefit pension plans in the private sector. To learn more about the pension challenges facing municipalities and states, check out this article by Mary Williams Walsh at The New York Times and the […]

  Robbie Kellman Baxter explains why the customer relationship is even more valuable and volatile during times of crisis and provides six practical steps you can take to maintain  strong customer relations. Subscription-based businesses seem to be the most resilient during this time of crisis. With predictable recurring revenue, they have greater flexibility to withstand […]

  Jason George provides insight on the changes that may emerge after the current crisis.   A good strategy should be responsive to the various scenarios that could plausibly materialize, but even the most tightly crafted ones get blown apart when their subject is hit by an asteroid. In our current situation the object wreaking […]

  Amanda Setili shares a post that identifies a few ways we can take positive action during the current crisis. Billions of us worldwide are altering our behaviors during the covid 19 crisis, so that as many people as possible remain safe. When faced with a tough situation—even something big, like the coronavirus situation—I always […]

  While the businesses community is working hard to deal with the current difficulties of the COVID-19 pandemic, the next step is recovery. This post from David Burnie’s company shares ten priorities for a strong business recovery and business continuity plan.   With the spread of COVID-19 and the establishment of corresponding emergency measures, now […]

  Paul Millerd explores what it means to achieve your goals and why the simple goals stop working and you either have to keep raising the stakes or change your orientation. In 2015, Kevin Durant left his team of nine years to join the best basketball team in the world. In the NBA, great players […]

  David A. Fields offers an encouraging post on how to manage your ego when clients don’t respond to your overtures. With a sigh and subtle shake of your head, you send one more outreach email to Pippi Burntkernels, the co-founder and COO of Plumper Popcorn, Inc. A few months ago, you and Pip had […]

  Jared Simmons explains why simplifying assumptions could be the key to unlocking value faster and freeing up your knowledge workers to innovate. I learned the power of simplifying assumptions early in my career. As an engineering student, I watched my professors fill boards with Greek letters and symbols, exponents and integrals, constants and variables. […]

  Susan Hamilton Meier shares her thoughts on the merger of analytical and creative thinking and the processes and tools she has designed to help teams problem-solve more creatively. I turned up at the Boston Consulting Group, probably as the only hire who had never opened a spreadsheet before, so that was interesting, and I […]

  This article from Karthik Rajagopalan’s company blog introduces a type of machine learning that may provide solutions for some traditional optimization problems such as inventory optimization and supply chain optimization. The field of artificial intelligence is slowly beginning to permeate our lives. Computers and other machines are being endowed with intelligence through a process […]