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Operational improvement

Operational improvement

Gregory Borel shares an older but always relevant post on  dysfunctional “operational excellence.” I am sharing this note following the equally astonishing and disastrous experience of awaiting a shipment sent by my Mother from the South of France to London. You will have unfortunately seen a few of those horrors before. The (rather) long and short of it is that I stayed home a full two working days, handled 10 calls with customer services, adding up well above two hours,…
Umbrex is pleased to welcome Paul Armstrong with Mcinco. Paul spent two years with Mercer Management Consulting based out of London and three years with Bain based out of Sydney. He has been running an independent consulting practice since 2009. Paul spent two years, from 2015 to 2017, working for George Weston Foods, a major food producer in Australia and New Zealand. Prior to consulting Paul was an engineer and project manager with Shell. Paul has worked across many industries…
Umbrex is pleased to welcome Sharad Elhence. Sharad is an experienced business strategist and innovator. Most recently he was the founder and CEO of a social impact startup to create a Netflix-like digital platform for the arts & culture ecosystem.  Earlier, in his consulting career with McKinsey, i2 Technologies (now BlueYonder), Infosys Consulting, and North Highland he has successfully launched and run consulting practices. His domain expertise includes Operations Improvement (Supply Chain & Procurement), Data Analytics, and Value Assurance across…
Umbrex is pleased to welcome Ashu Dalvi with South Pointe Strategy.  Ashu has spent over 15 years as a consultant with various firms, including A.T. Kearney and Booz Allen Hamilton. He loves working on ambiguous problems and has developed and implemented transformational business strategies for tech, transportation, and non-profit clients. Ashu recently founded South Pointe Strategy, a consultancy that helps clients in all sectors build operating models that support their business ambition. Just prior, he was building out the strategy…
Umbrex is pleased to welcome Katarina Podlesnaya.  Katarina spent 8+ years across management consulting at BCG, venturing and blockchain product development at ConsenSys, advising multiple start-ups, and serving as an owner of a retail business. Katarina’s expertise focuses on growth strategy, procurement and negotiation, technology, operational improvement, and organizational design. She currently resides in New York City and maintains a strong network and presence in San Francisco, Washington, DC, and Dubai, UAE. Katarina is happy to discuss collaboration opportunities irrespective of…
Umbrex is pleased to welcome Adrian Blake with Portrane House.  Adrian spent five years as a digital specialist at Partners in Performance, focusing on using digital tools to drive Operational Improvement. Prior to PiP, Adrian led the Advertising Business Group of DTN in its turnaround for private equity investors, including serving as Publisher of The Progressive Farmer, the world’s biggest agricultural magazine. He spent 6 years at McKinsey & Co., specializing in Media & Entertainment. He began his career in the Entertainment industry,…