In this concise article, Robyn Bolton identifies the one practice that successful leaders employ to inspire loyalty and respect. Being a leader isn’t easy. You must BE accountable, compassionate, confident, curious, empathetic, focused, service-driven, and many other things. You must DO many things, including build relationships, communicate clearly, constantly learn, create accountability, develop people, inspire hope and trust, provide stability, and think critically. But if you’re not doing this one thing, none of the other things matter. Show up. It…

In this evergreen article published in Harvard Business Review, Ben Dattner shares an article and scorecard designed to help you overcome unconscious bias and make better hiring decisions. Scorecard template included. Given that most organizations spend roughly 70% of their operating budgets on workforce expenses, it is noteworthy how rare it is for organizations to measure the success of hiring managers in their ability to select the right candidates. It is also rare for individuals to hold themselves accountable for…

Bernie Heine shares three challenges leaders face with the work-from-home situation and how to deal with them. WFH: “Working From Home” is here to stay! We say that because research and our collective 2.5 years of COVID experience clearly demonstrate it. In our family, both of our children are working fully remotely, with no intention of ever commuting to an office. The percentage of the U.S. workforce WFH tripled between 2005 and 2020 but was still only 15% at most….

Bernie Heine shares a post designed to improve leadership skills by avoiding these seven mistakes. Avoid negative conflicts. Resolving conflicts, both employee- and customer-related, is an area in which all leaders must excel. To address the conflicts in the right way, it is crucial to understand that there are two types of conflicts: Productive conflicts: Productive conflicts are good for business. They are based on being trustworthy and vulnerable towards the person you are communicating with. Everyone must have the…

  Jeffery Perry shares an article that explains how to leave a leadership position in the best possible way and shape. Leavership? No, this is not a typo where the “v” is meant to be a “d.” Much has been written about business leadership—the art of guiding and motivating others to achieve a set of goals and objectives. Most business leaders are judged based on performance during their leadership roles. However, leavership is the art of personally transitioning leadership roles…