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leadership coaching

leadership coaching

In this article, Danielle Anderson explains why C-Suite executives and CX leadership should look to behavioral science to improve the customer experience.  In a world where we as consumers are spoiled for choice, brands are continuously searching for ways to differentiate themselves from competition, gain our attention and ultimately win our loyalty. To successfully compete […]

In this article, Kirstin Lynde explains why leadership development initiatives fail and how to improve results.  Why are leadership development announcements frequently met with rolled eyes and furtive sidelong glances, rather than enthusiasm? It doesn’t have to be that way. According to McKinsey research, two-thirds of 500 executives recently surveyed cited “leadership development” as their […]

Umbrex is pleased to welcome Kirstin Gail Lynde with Catalyze Associates.  Kirstin Lynde started her career at Bain and Company. After finishing an MBA at Wharton, she moved into digital/ direct marketing at American Express, then served as a VP in marketing at both General Electric and Digitas. She built a large internal Learning & […]

Stephanie Soler offers a range of key questions to ask that will improve your coaching techniques and outcomes. Whether you’re a manager leading a team, a parent raising a child, or a really good friend, someone is looking to you to help guide them on a path. You’re a coach. Most people think of coaching […]

Susan Drumm shares an article that explains how to assess your own emotional intelligence. First of all, I know what you’re thinking. “Susan, is it even possible to assess your own emotional intelligence? How am I going to convince my friends and coworkers to be really honest about my EQ?” Is this the same as […]

Priyanka Ghosh shares a case study on leading an executive team coaching and development program. SITUATION The Middle-Eastern unit of global energy company was facing a challenging period due to a slump in the business cycle combined with frictions in its Leadership Team. As the Middle East business had grown, the Leadership Team had expanded […]