Umbrex is pleased to welcome Paul Sims with Agile, Inc.  Paul is a Harvard MBA and former Boston Consulting Group consultant with 20 years of founder, C-suite, and board experience as well as experience advising clients with a variety of growth-related engagements and digital transformation. He has deep executive/operational experience in go to market, disruption, digital transformation, and innovation having built several new channels and ventures inside of privately held or F500 multinationals as well as personally starting & scaling…

Astrid Malval-Beharry shares a case study on building a disruptive smart home solution for an InsurTech startup.  Situation An InsurTech startup approached StratMaven for assistance with a monetization strategy for their smart-home solution. The company wanted to understand whether insurance carriers were interested in subsidizing the cost of the solution, as part of their overall objectives of improving the policyholder experience, preventing claims, and reducing overall costs.   Analysis StratMaven conducted in-depth interviews with carriers and surveyed policyholders to test the…

David Burnie shares the second article in a series on the future of P&C insurance in Canada.  In our first article outlining the future of P&C Insurance in Canada, we discussed how insurers have been and are continuing to invest in digital transformation agendas in an effort to reshape distribution and service in an industry that has been relatively slow to adopt modern business practices. We illustrated how the sector will evolve by focusing on how consumers (both individuals and…

From his company blog, David Burnie shares the first article in a three-part series on the future of P&C insurance in Canada and how the sector is evolving within. The series explores distribution, pricing and underwriting, and claims. For many years, the insurance sector had been notoriously slow to evolve. Customers viewed insurers as difficult to do business with, while insurers saw little need for change. Products were largely commoditized. To “win,” many insurers had to form stronger relationships with…

  David Burnie shares a post from his company blog on how automation in the first step of claims processing can help streamline the process.  The First Notice of Loss (FNOL) – the first step in claims processing – is one of the most crucial customer touchpoints for an insurer. Yet, for most carriers, FNOL continues to be a lengthy, manual, call centre-based service requiring extensive data gathering. This process translates to high operational costs and cycle time and a…

Umbrex is pleased to welcome Umbrex is pleased to welcome Rudolf Luerzer with GCN Consulting.  Rudolf spent three years in the insurance practice at McKinsey and has been running his own consulting firm focused on consulting, training and coaching services for the top management in the (financial) services industry since 1990. Rudolf has lead major strategy and restructuring projects in (re-) insurance and other service industries. He lives in Vorarlberg, Austria with his wife and enjoys travelling in Asia and…

Umbrex is pleased to welcome Katy Huang with HAW Consulting.  Katy comes with a stellar educational background: Master of Engineering in Chemical Engineering from Oxford University, MBA from Harvard Business School and Lloyd’s Leadership Program Exec Ed at London Business School. Since going in house in 2006, she reported to the country CEO. Her insurance experience spans Life Insurance with McKinsey, chief of staff for Beazley’s Political risk and Contingency division for 5 years, freelance consulting projects for Bought By…