Umbrex is pleased to welcome Colm O’Shea. Colm has spent 15+ years in global business in consulting, strategic advisory and as practitioner. Prior to BCG he worked in strategic advisory for several years at Forrester collaborating with some of the world’s leading companies and focusing on Marketing, Digital and E-commerce, CX, Insights and Media. Industries in which Colm has had long-term clients in include luxury, drinks and FMCG, banking (private and retail), pharma, automotive, insurance, aviation and travel. He has…

Umbrex is pleased to welcome Kenny Cao. Kenny most recently led GTM strategy and operations at Brex, a Fintech startup valued at $12B. Before joining Brex, Kenny is part of the founding team for the Customer Experience (CX) function for LinkedIn and established the CX function for LinkedIn’s SaaS lines of business. Prior to LinkedIn, Kenny was an Engagement Manager of McKinsey and the deputy branch manager of HSBC’s China flagship branch. Kenny holds an MBA from the University of…