Diana Dosik shares a Ted Talk where she explains why we need to treat our employees as thoughtfully as our customers. Today’s companies know everything there is to know about their customers and will stop at nothing to ensure that their experience is pleasant and meaningful. But what if they directed some of that same energy at understanding and engaging their employees? What are the potential payoffs for a better motivated, more loyal and imaginatively innovating workforce? Using her experiences…

In this article published on Forbes.com, Diane Mulcahy shares an illuminating interview with Krystal Hicks where they discuss women in the gig economy and why companies don’t trust their employees. Krystal Hicks is the founder of JOBTALK, a company that grew out of her side gig providing talent, recruiting, and job-hunting advice to companies and individuals. Before going out on her own, she managed U.S. Talent Acquisition for the Swiss chocolate maker Lindt, and was the former Director of Career…

Susan Drumm shares a podcast from her series, The Enlightened Executive. In this episode, she interviews Chris Shembra on the many benefits of developing a gratitude process.  Wellness is so much more than physical and mental health.   For decades, physical health was the number one conversation happening in the wellness space. Food and exercise were the primary focus. Over time, the conversation started expanding to mental health. Meditation, going to therapy and prioritizing mindfulness became more common. Now, a shift…

Bernie Heine shares a post designed to improve leadership skills by avoiding these seven mistakes. Avoid negative conflicts. Resolving conflicts, both employee- and customer-related, is an area in which all leaders must excel. To address the conflicts in the right way, it is crucial to understand that there are two types of conflicts: Productive conflicts: Productive conflicts are good for business. They are based on being trustworthy and vulnerable towards the person you are communicating with. Everyone must have the…

  Bernie Heine provides a few cost-effective ways to boost employee engagement, productivity, and loyalty. Showing gratitude to employees is essential, and a good and easy way to do it is with employee incentives that don’t cost money. A good business leader should reward the employees when they deserve it. However, the reason why they often shy away from it is that it costs money. While one could argue that losing valuable employees is more expensive, there’s a middle ground….

  Christy Johnson shares the results from a panel discussion at the 2020 Project Ascendance Summit on how to foster inclusion in schools and the workplace. The panel addressed: Getting past assumptions and misperceptions about diversity, equity, and inclusion (DEI) Getting the best return on investment (ROI) possible with investments in DEI Taking the right first steps toward inclusion Asking questions from a place of humble inquiry Getting Past Assumptions and Misperceptions About DEI Michael Meotti, Executive Director of the…

  Carlos Castelan’s company shares an article on how to find the right remote employees and how to manage them.  Managing a business takes a lot of ingenuity and drive, no matter what kind of industry you’re in. And the COVID-19 pandemic has only added to that, which is why it’s crucial that your business takes a critical look at your needs (both current future) to help keep things afloat. While smaller businesses often rely on government programs like SBA…

  The Internet of Things has caused much disruption in the retail industry where only the most agile and innovative survive and thrive. Carlos Castelan’s company blog explains how to transform or build businesses to match customer expectations. There’s a great line courtesy of Albert Einstein where he was quoted as saying, ‘If I had an hour to solve a problem and my life depended on the solution, I would spend the first 55 minutes determining the proper question to…