Barry Horwitz shares a post that explores how the pandemic has spurred accelerated decision-making and action-taking strategies in ecommerce.
Maybe you’ve had a similar experience…
You call your doctor’s office for an appointment because the nagging pain in your foot, back, or some other body part, isn’t getting any better. They say, “Of course, how’s Tuesday at 10am?” The difference now, though, is that Tuesday’s appointment will be virtual — held via a secure video conferencing link.
Is it the same experience as going into the office? No. But, depending upon your particular ailment, it’s surprisingly effective, much more convenient, and less expensive for all concerned.
Interestingly, it took a worldwide pandemic for telehealth applications — long explored but little used — to increase from very limited to nearly 100% in some services.
This is just one example. Over the past six months, many long-evolving trends have suddenly accelerated. Indeed, McKinsey notes that we have accomplished ten years’ worth of ecommerce penetration growth in just three months.
Something else has accelerated in recent months: the pace of decision making within organizations. Apparel companies, seeing a sudden shift in the market, altered production from shirts to masks. Full-service restaurants that had never before offered takeout, were suddenly rolling out online ordering, delivery and curb-side pickup.
In industry after industry, things which would normally take months were being accomplished within weeks, or even days.
Key points in the post include:
- Ecommerce penetration growth
- Proctor and Gamble’s response to toilet paper shortage
- How homegrown methodologies can hamper growth
Read the full article, The Pandemic’s (Positive) Impact on Urgency, on Horwitzandco.com.
In a recent interview on The Transformative Leader Podcast, Susan Meier discusses the importance of integrating creativity at work even, and especially, in jobs not traditionally considered creative.
I always had these two very strong, for a long time, parallel and separate tracks of things that I was interested in. I was always interested in the arts, both in making art and studying the history of art, and then I was also really captivated by the problem solving analytical thinking piece that drew me into consulting. And that was my first job as an undergrad at the Boston Consulting group. So I loved the nature of my work, but that job by itself didn’t activate that visual piece for me, so for many years I had these two parallel worlds where I would go to my art studio, I would paint, I would exhibit my work, inhabit a space with a completely different set of people from this other world where I was in management consulting and working with Fortune 500 companies, making spreadsheets, thinking about operations and logistics. And then I discovered branding.
Key points include:
- Merging the creative with the analytical
- Why activating both sides of the brain is key to unlocking creativity
- How integrating creative and artistic practices into standard business processes can prime the brain for innovative thinking and solutions
- How creativity and fulfillment are related, at home and at work.
Listen to the podcast, “Embracing Creativity in the Workplace” on the Ghannad Group website.
Recently, there has been much discussion about the value of play for helping creative ideas flourish, but Kaihan Krippendorff shares examples of play at work and provides 10 ways to inject play into your organization.
In the 1830s, an artist and tinkerer, Samuel Morse, directed his curiosity to a question few had considered before. Numerous scientists and inventors across the globe were working on the problem of how to communicate across long distances more quickly.
At the time, information could travel only as fast as a human could. Ink on paper would be rushed to its recipient by horse, later by canal, later by steam engine. Each innovation accelerated the speed of communication, but none could break the limitations that physics put on the written word.
While scientists and inventors around the world worked on plans that could accelerate the speed of communication (e.g., one team was working on a system of telescopes and flashing lights dotted across land), Morse approached the challenge from an artistic bent. He was more curious about the physical experience humans had in trying to decipher and make sense of blinks, how to paint signals onto paper.
Areas of interest in this article include:
- Revving up the speed of communication
- A painter inspired by play
- Play your way to a breakthrough
- You can’t have success without failure
- 10 ways to inject play
Read the full article, Play: The Source of Innovation, on Kaihan’s website.