Carlos Castelan shares a report on the post-COVID impact on high-traffic malls. Malls in the U.S. continue to experience closures in the wake of the pandemic and changing customer behavior. The Background: Walkthrough of “Mall of America” located in Bloomington, Minnesota Goal to understand changing customer experience in leading malls and how stores are changing amidst the current landscape Observations supplemented by insights from company websites and publicly available information Key points include: Mall vacancies and tenant turnover continues post-pandemic…