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business process outsourcing

business process outsourcing

Anna Engstromer explains how to render Business Process Outsourcing (BPO) sourcing less complex, by engaging and participating in the process. Complex Nature Outsourcing and Offshoring. Business Process Outsourcing. Managed Services. These terms mean to move service capability out of an organization, relying on it to work and be more effective while done by others, elsewhere. […]

  Anna Engstromer shares an article on the management of external services, specifically, BPO transactions. Consequences of poorly managed services are like chronic diseases: spreading its consequences little-at-a-time over vast areas – like customer service, availability, performance and speed of delivery – slowly building awareness for the problem but not considered as such until something […]


If you want to know more about the potential benefits, scope, pros and cons of business process outsourcing (BPO) and robotic process automation integration (RPA), check out this article from the knowledge hub on David Burnie’s company website.   Both BPO and RPA aim to achieve the goal of streamlining processes, achieving efficiency and increased productivity, […]