Business Opportunity

Business Opportunity


In this article for Industry Week, Dan Markovitz explains how the current pandemic provides an opportunity to move forward with value stream mapping. 

At some point, the COVID pandemic will pass, whether that’s due to a vaccine, a two-minute test, or herd immunity. But if you want to thrive in the post-COVID world, you’ve got to start working on operational improvements now. After all, if you’re walking to the starting line while your competitors are already settled into the blocks, you’ll never catch up. Value stream mapping is the tool that will help you become faster and more nimble—both now, and in the World 2.0.

What Is Value Stream Mapping?

Value stream maps (VSMs) show both the material and the information flow in any kind of end-to-end process such as order to cash, or new product introduction. By revealing the handoffs, the delays, and the defects within and between processes, they act as an X-ray into the otherwise invisible workings of your operations, enabling you to address long-hidden problems that make your organization slow and unresponsive.


Key points include:

  • Selling and Merchandising
  • Picking, Packing, and Shipping
  • Key VSM Terms


Read the full article, COVID: A Golden Opportunity to Move Forward, on