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Business Intelligence

  Robyn M. Bolton shares why a business should always engage in customer research when innovating and explains why she doesn’t always follow her own advice.  If you’re innovating without involving your customers, you’re wasting time and money. I believe this so deeply that I require all of my clients to spend time talking with […]

  Barry Horwitz shares a post that explores how the pandemic has spurred accelerated decision-making and action-taking strategies in ecommerce.  Maybe you’ve had a similar experience… You call your doctor’s office for an appointment because the nagging pain in your foot, back, or some other body part, isn’t getting any better. They say, “Of course, […]

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  In this short video from Andrew Hone’s company identifies why only one in 25 cost-cutting programs work.     The video can also be accessed on Zenithstrategy.com 

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  For all who are working with Microsoft Office 365, Hugo Bernier has provided a series of posts to help navigate the software. In this post, he explains how to work with rules in Microsoft Lists. Over the last few years, Microsoft has done an amazing job at modernizing SharePoint. It used to be that […]

  Access this resource from Gaelle Lamotte’s company on how to improve your ability to execute strategies by integrating development and planning, driving focus and alignment. How often do you win with your strategy? Strategy development is useful for defining ambitions and long term goals. A good strategy is only as good as the capability […]

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  Sara Conte shares an article from the company archives that identified the increase in the use of expert networks with projections reaching into 2022. Investors and others are increasingly utilizing expert networks like Gerson Lehrman Group (GLG) and AlphaSites to instantly get answers to key questions. It’s like calling a friend in the business, […]

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  Charity: water’s MZ Goodman joins Robbie Kellman Baxter to share how she is applying subscription model best practices to a nonprofit. They discuss how MZ leverages content marketing and digital community strategies developed in her work at The New York Times to build a donation-based subscription model, how they’ve leveraged a single 20-minute video […]

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  Discover practical inventory management tips that can help your business grow in this post on Carlos Castelan’s company blog.  For any products-based business, it’s hard to overstate the importance of inventory management. Not only does effective inventory management help you to evaluate the state of your business and reveal various roadblocks to your success, […]

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  Barry Horwitz explains how confirmation bias hurts business and provides key tips on how to identify and avoid falling into the confirmation bias trap. I’m often reminded of a line from Ernest Hemingway’s novel The Sun Also Rises, in which a character is asked how he went bankrupt. His answer: “Two ways. Gradually, then […]

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  Robyn M. Bolton takes a lesson learned from a fairy tale to illustrate truths. I love stories.  When I was a kid, my parents would literally give me a book and leave me places while they ran errands.  They knew that, as long as I was reading, I wouldn’t be moved. But there was […]