In this article, Carlo Palmieri explores what the key drivers are in organizational re-design.  Are “Customers” and “Innovation” the driving forces behind Organisational Re-Design? Here is a short and very interesting case study on this topic. IAG, one of the largest insurance companies in Australia, has recently announced a new organizational structure. The new structure aims at making the business more efficient, profitable, customer and data-centric and more adaptable to a fast changing market (you can view the full IAG…

Carlo Palmieri shares ten key insights from a study on consumer interest in self-driving cars. The Internet of Things is a reality and it is going to permeate our daily lives even more in the near future. From Smart Homes to Wearables and Connected Cars, the applications of Internet of Things are rapidly increasing in number. In this context  it is pivotal to understand what customers really think about it and what their attitudes are. I have recently read an…