Jim Klass shares a PDF on rethinking the food service model to reduce friction. The essential point to grasp is that in dealing with capitalism we are dealing with an evolutionary process… At the heart of capitalism is creative destruction. …Situations emerge in the process of creative destruction in which many firms may have to perish that nevertheless would be able to live on vigorously and usefully if they could weather a particular storm.” —Joseph A. Schumpeter Overview The Foodservice…

  Jim Klass shares a downloadable PDF that provides insight into the current disruption of the food industry with examples on how to use technology to improve cash flow and remove friction in the supply chain.  Foodservice has changed… A new Model is needed, one that creates value for all partners in the supply chain Consumers will demand transparency, cleanliness and a frictionless digital experience Operators must maximize each guest interaction their menu, and even their unit layout must change…

Jim Klass shares a short but poignant excerpt from a Yeats poem that is appropriate for today’s environment. A poem on the confusion of our era.   Read the full article, Although almost 100 years old Yeats poem is appropriate for today, on LinkedIn….