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Jesse Jacoby takes us back to the basic, but widely overlooked and underestimated, points of communication that help build trust, ensure clear communication and win respect. We live in an age where communication is rampant. When exchanging information with a colleague, you may choose to email, text, instant message, tweet, and the list goes on. With all these choices readily available, one may argue that communicating is faster and easier than ever before. However, our messages are also becoming more…
Finding the right people to work with is difficult, so when you have a good employee, how do you ensure you keep them? Jesse Jacoby explains how to stop your talent from leaving your company. Talent flight refers to the sense of a sudden exodus of highly skilled people from the current organization. It’s not a term that employees would use of themselves. Employees would simply say that they were taking advantage of opportunities that, until now, weren’t available to…
Jesse Jacoby explains how to define and communicate your concept of corporate culture.  Ask 100 managers how they define organizational culture, and you’ll probably get as many different definitions as possible. Even scholars cannot agree; and that means that your definition is as appropriate as anyone else’s. This makes the challenge, however, of creating the culture that you want particularly difficult, because it is almost impossible to hit a target that is ambiguous. How can you describe something abstract in…
Jesse Jacoby shares key steps for leaders to help their team accept and manage change. In your role as a leader, you will likely encounter resistance to change at some point from one or more of your own team members. Resistance may come from a variety of sources: An individual with a difficult personality Someone anxious about impending change A person who disagrees with your vision Resistance is usually demonstrated in one of four ways, each with the potential to…
Jesse Jacoby provides a post that explains why it is so difficult to communicate your vision of the corporate culture you would like to have, and what you can do to articulate the abstract. Ask 100 managers how they define organizational culture, and you’ll probably get as many different definitions as possible. Even scholars cannot agree; and that means that your definition is as appropriate as anyone else’s. This makes the challenge, however, of creating the culture that you want…
  Jesse Jacoby shares a post that illustrates the importance of story, and why the corporate story is the key to engaging employees. We all love a good story, whether our preference is for fiction or nonfiction. It doesn’t matter if you’re reading a book, watching a movie, or listening to the news, expanding your mind watching a TEDx talk or listening to a podcast. All these media use stories to communicate their messages. Why? One reason is because it…
  Jesse Jacoby shares a timeless post that explains how leaders can overcome overt and covert resistance to change.    In your role as a leader, you will likely encounter resistance to change at some point from one or more of your own team members. Resistance may come from a variety of sources: An individual with a difficult personality Someone anxious about impending change A person who disagrees with your vision Resistance is usually demonstrated in one of four ways,…
  Jesse Jacoby taps into a common pain point in today’s business operations — the vague or misunderstood email — and provides an easy solution to overcome the problem.  Connecting with coworkers, clients and customers has never been easier. Gone are the days when we had to drive across town to chat with someone in a different office. When we run into a challenge or have a question regarding our work, we have a plethora of communication tools at our…
Jesse Jacoby identifies a few of the core issues that can arise when bringing a new manager into the workplace. Good things are possible when new managerial blood is brought into an organization. For one thing, there are often fresh ideas. You know yourself how easy it is to get so close to something that you can’t see the forest for the trees. You can’t see a solution that’s obvious to someone from the outside. And, of course, if you…