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Darryl Stickel shares a candid post on executive coaching, and how working with one mid-level manager revealed the problem and the solution to becoming a more effective executive leader.

One of the primary differentiating factors between good and great leaders is the ability to understand and build trust. The more senior a leadership role we take on, the less direct control we have over outcomes. We become more and more reliant on those who report to us for our own successes. In fact, at very senior levels, all of our goals and aspirations depend on the work of others.

Research and experience have repeatedly shown that higher trust levels within an organization lead to higher levels of employee engagement, organizational citizenship behaviours, profitability, and performance. There is conclusive economic evidence that organizations with higher trust levels perform better. In short, leaders who can build trust will run organizations that perform better and are more likely to be successful.

In this article I will be reviewing the story of “Pat” (not his real name), an executive I coached through various stages of his professional development. Pat’s needs and skill sets changed over the course of his career, but elements of the need to build trust were always present.

 

Key points include:

  • Dealing with a listless and passive team
  • Learning through failure
  • Giving tough feedback 

 

Read the full Story of Pat on TrustUnlimited.com.

 

Umbrex is pleased to welcome Darryl Stickel with Trust Unlimited.  Darryl served as a consultant for the Toronto office of McKinsey & Company prior to founding his own company Trust Unlimited. Darryl has spent the last 20 years helping individuals and organizations understand what trust is, how it works, and how to build it. During those 20 years Darryl has worked with a wide range of organizations around the globe on issues of trust. Included in this was work helping the Canadian military in it’s attempts to build trust with the locals in Afghanistan.

Darryl’s expertise on trust stems from his doctoral thesis, building trust in the face of hostility, written while at the Fuqua School of Business at Duke University. This theoretical knowledge combined with years of practical, applied experience give Darryl a rare perspective on issues related to trust. Teaching in Luxembourg and working with global companies have also allowed Darryl to learn and apply his insights in a remarkable range of settings. Darryl is happy to collaborate and act as a thought partner and coach.

Darryl lives in Victoria BC Canada and has 2 sons that are the centre of his life.