The (70 : 30) Squared rule
We all know the 80-20 rule. What about the (70 : 30) Squared Rule?
The (70 : 30) Square Rule says when you are having an initial context discussion with a client, client should be speaking 70% of the time, and consultant should be speaking 30% of the time. And when the consultant is speaking, 70% of that 30% should be asking questions.
Once we’re in the room, the goal is not to establish our credibility, but to deeply understand the problem.
It is hard to self-monitor to actually know how much time we are talking vs. asking questions. Consider asking a colleague to join you and give you feedback. Or record a call (if legal in your jurisdiction) and listen to yourself.
More thoughts in Episode 159 of Unleashed.
TAGS: Digital Innovation
CATEGORIES
CONTRIBUTOR
tags
Popular Tags
- Aerospace & Defense
- Agriculture
- Automotive
- Biotechnology
- Branding
- Change Management
- Consumer Packaged Goods
- Cosmetics & Personal Care
- Data & Analytics
- Digital Marketing
- Digital Strategy
- Education
- Energy
- Growth Strategy
- Healthcare
- Insurance
- Lean Operations
- Manufacturing
- Media & Entertainment
- Medical Devices
- Mergers & Acquisitions
- Metals & Mining
- NonProfit
- Oil & Gas
- Operations Transformation
- Pharmaceuticals
- Pricing
- Private Equity
- Procurement
- Product Management
- Retail
- Risk Management
- Software
- Supply Chain
- Sustainability
- Talent Management
- Technology
POPULAR POSTS

Umbrex is pleased...
Jun 1, 2023Bridging the Divi...
Jun 1, 2023