Linking Desired Behaviors to Strategic Objectives

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Sean McCoy shares a concise post from his company blog that identifies six levers to influence behavior.

Our third article in a series about incentives. Incentives are powerful levers for business leaders to change behavior. Sadly, incentives are often under-utilized and mis-used tools.

Employee behaviors are a crucial element to every aspect of a business. In some regards, the only way to implement a CEO’s strategy is to change behaviors. If behaviors are not changing, plans are not being implemented, and strategic goals are not being achieved.

Executives have at their disposal a set of integrated, inextricable levers to influence employee behaviors to achieve operational, financial, and strategic objectives. The framework illustrated in Figure 1 captures major drivers of employee behavior. In our experience, we have seen this approach work in settings as diverse as Fortune 500 firms, start-ups, governments, sports teams, military units, and nonprofits.

 

Key points include:

  • Learning and growth
  • Incentives
  • Reporting

 

Read the full article, The Levers to Influence Behaviour, on mccoyconsulting.com.