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A Case Study on Dysfunctional Leadership


A Case Study on Dysfunctional Leadership



Priyanka Ghosh shares a case study for services provided to a family-owned European industrial manufacturer that was struggling with leadership issues. 

In the course of driving a growth program for a family-owned European industrial manufacturer, it quickly became clear that the dysfunctional leadership team was a bottleneck to progress. Although the team was composed of capable individuals with impressive track records, the ten team members were unable to agree on a coherent strategy and continued to revisit the same issues. The various departments seemed poorly informed about business activities outside their silos and they were particularly confused about how cross-functional decisions should be made. Gonzalo, the CEO, found himself in constantly firefighting to solve operational issues and placate disgruntled workers. Gonzalo approached ProMelior to bring order and efficiency to the leadership team before the growth program could go ahead.


Points covered in this article include:

  • The situation
  • The diagnostic
  • The solution


Access the case study, Strategic Alignment of Leadership Teams, on the Promelior website.