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10 Key Steps to a Successful Transformation


10 Key Steps to a Successful Transformation

Tiago Garjaka shares an article designed to ensure the success of transformation projects.

One of the most common questions I get is, “how do you set yourself up for a successful transformation?”

The main problem with this question is that it assumes that there is a cookie-cutter approach to driving transformation initiatives. The same type of transformation in two different companies will likely unfold differently since the starting points for both companies differ as well. Also, it is naive to assume that because an approach worked for you in the past, it will work again in a different environment. In order to be successful, you need to read the environment before committing to an approach.

That said, there are a number of elements that support a successful transformation:

Unwavering commitment and accountability from the CEO. Lack of commitment from the CEO is the root cause of the majority of transformation failures. It almost guarantees failure because the hard decisions won’t be made in a timely manner, and because people will feel like they can choose whether to embrace the transformation. It may seem “safe” for the CEO to delegate the accountability of a transformation – and then blame and replace the leader who can’t deliver. But it is not the right thing to do. Choosing to delegate the leadership of the transformation is okay, as long as the full accountability remains with the CEO.

Clear and inspiring goals. Put simply, you need to know where you are going and why. If you don’t have a clear destination, then every step is a step wasted. Without clear goals and objectives, you won’t be able to articulate a compelling story nor evaluate your success. Employees must be able to relate to the vision you are aiming for – they need to want to touch it, feel it, experience it. You need to quantify what success looks like so that others can clearly see your progress and ensure that the strategy and goals must be discussed and aligned with your board members and executive team so that all leaders can consistently articulate the same story.

Key points include:

  • Compiling the right team

  • Developing a well-articulated plan

  • Fostering a supportive culture

Read the full article, The 10 must dos for a successful transformation, on